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What is Inclusion Score?

Regardless of whether your team is just starting out, aiming to boost its inclusivity, or already excelling in its domain, initiate a self-assessment developed by the professionals behind the ISO-30415 Standard to embark on a path toward authentic and competitive inclusivity. By integrating diversity, equity, inclusion, and belonging into your organizational governance, human resources, product delivery, and supplier diversity strategies, you can effectively reduce both functional and financial risks linked to inadequate inclusion. Leverage a cohesive platform to optimize all your governance initiatives while simultaneously transforming your business through innovative digital diversity and inclusion processes. Updating your operations enables you to enhance productivity, cut costs, and improve resilience, all within a unified framework. Assess your current diversity and inclusion maturity to ensure your future strategies are guided by data, empowering you to make the most informed choices for your organization. Furthermore, identify potential vulnerabilities within your supply chain and support those companies in boosting their competitive edge. This holistic strategy not only fortifies your organization but also promotes a wider culture of inclusivity throughout your entire network, contributing to a collective advancement in diversity practices. Ultimately, embracing this approach can lead to sustainable growth and a positive impact on society at large.

What is Halo Service Desk?

Professionals offer an entirely limitless service desk that integrates seamlessly with your whole organization. This comprehensive cloud platform is designed to enhance and simplify workflows, modernizing outdated practices into user-friendly processes that empower teams to deliver outstanding customer service. By standardizing your operations, you can derive essential insights that ensure IT aligns effectively with the strategic goals of the business. With the advantage of unlimited assets, clients, reports, and mailboxes, your organization can operate in a more cost-effective manner. Every module is included as a standard feature, allowing for efficient scaling of your business. Trusted by a diverse array of clients across the globe, Halo Service Desk boasts 25 years of industry expertise, collaborating closely with our partners to ensure their success. The user-friendly design of Halo Service Desk makes customization simple and accessible for any organization. By embracing this platform, you can elevate your service delivery to new heights.

Media

Media

Integrations Supported

3CX
Act!
COZYROC SSIS+ Suite
ConnectWise Automate
ConnectWise Cybersecurity Management
Digital.ai Continuum
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
PagerDuty
QuickBooks Online
RingCentral RingEX
Skype
Slack
TeamViewer
X (Twitter)
Xero

Integrations Supported

3CX
Act!
COZYROC SSIS+ Suite
ConnectWise Automate
ConnectWise Cybersecurity Management
Digital.ai Continuum
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
PagerDuty
QuickBooks Online
RingCentral RingEX
Skype
Slack
TeamViewer
X (Twitter)
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$55.00 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inclusion Score

Company Location

United States

Company Website

www.inclusionscore.org

Company Facts

Organization Name

Halo Service Solutions

Date Founded

1994

Company Location

United Kingdom

Company Website

haloservicedesk.com

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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