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What is Infinite?

Our cutting-edge solution allows online retailers to seamlessly integrate live commerce functionalities into both their web and mobile sales platforms. With this capability, you can host captivating shopping events, display featured products, communicate directly with your audience, and conduct sales in real time! By adopting this strategy, you not only enrich customer interaction but also significantly increase your sales opportunities, ultimately transforming the online shopping experience. Additionally, this interactive approach can foster brand loyalty and create a community around your products.

What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

Media

No images available

Media

Integrations Supported

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Infinite

Date Founded

2021

Company Location

Ukraine

Company Website

www.infinite.international/

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Categories and Features

Live Shopping

Not specified

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

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