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What is Infor Augmented Intelligence Service?

The Infor Augmented Intelligence Service (AIS) serves as a comprehensive solution designed to enhance decision-making processes by integrating artificial intelligence and machine learning into the fundamental operations of businesses. This innovative service provides customized Infor science resources tailored to align machine learning models with an organization’s specific goals, ensuring that AI and ML applications continue to deliver value as the enterprise evolves. AIS includes a managed infrastructure, seamless software delivery, and continuous support, enabling the development, implementation, and maintenance of machine learning models without the need for in-house data science expertise. By leveraging AIS, companies can automate repetitive tasks, improve their responses to various incidents, and gain valuable predictive analytics, ultimately leading to greater operational efficiency and more informed strategic decisions. With a design focused on swift implementation, the service boasts the potential for a substantial return on investment within just 90 days, motivating organizations to adopt cutting-edge technologies. Furthermore, AIS not only facilitates immediate improvements but also positions businesses to navigate and succeed in a future shaped by data-driven insights. Overall, AIS significantly enhances the ability of enterprises to thrive within a landscape that increasingly relies on data analytics for success.

What is ActiveOps?

Utilizing data for forecasting and guiding decisions is essential for effective service operations. Envision a scenario where every decision made is not only precise but also timely and well-structured. The landscape of traditional workforce management is evolving rapidly. Enter Decision Intelligence. Our clients recognize that uncovering their latent capacity and leveraging it effectively can lead to a decrease in overtime costs, minimize the reliance on temporary workers, optimize workload distribution, uphold service level agreements, and enhance employee satisfaction. They are also equipped to scale their operations efficiently during peak periods. With the power of decision intelligence, these capabilities can be executed in real-time and throughout the day. The outcomes are truly remarkable. We stand out as the sole SaaS provider dedicated to harnessing decision intelligence specifically for service operations, catering to sectors such as banking, insurance, healthcare, and business process services. By embracing this innovative approach, organizations can unlock unprecedented efficiencies and insights.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/technology/augmented-intelligence-service

Company Facts

Organization Name

ActiveOps

Company Location

United Kingdom

Company Website

activeops.com

Categories and Features

Decision Intelligence

Not specified

Decision Support

Not specified

Categories and Features

Decision Intelligence

Not specified

Decision Support

Not specified

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Productivity Analysis
Time & Attendance
Time Tracking

Workforce Management

Labor Projection
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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