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What is Inforama Studio?

Streamline your approach to customer needs by consolidating how you collect and manage customer data from the first interaction to the last. With our Web Form editor, you can easily create smart forms that are compatible with multiple devices and websites. You have the option to utilize the data gathered from these forms or import your own, enabling you to craft personalized letters, emails, PDFs, and spreadsheets. By facilitating prompt and effective communication through various digital platforms, you can significantly boost customer satisfaction. Manage all your customer interactions through a centralized cloud-based dashboard. Establish seamless integrations with CRM systems and other cloud services or internal tools to ensure a holistic experience from start to finish. Encourage teamwork among colleagues, regardless of their location—whether they are in the same building, across different offices, or external partners—to efficiently handle customer inquiries. This method not only improves internal processes but also contributes to a quicker and more attentive service for your clients. Ultimately, by refining how you handle customer information, you foster a more engaged and loyal customer base.

What is CRM for SYSPRO?

Your service department must be agile in addressing customer needs while ensuring transparency throughout the process. The CRM for SYSPRO is specifically tailored for distributors and manufacturers. It equips your teams with essential tools to enhance service and support across all phases of the customer experience, starting from the initial purchase and evolving into lasting advocacy. This CRM solution caters to the unique demands of distributors and manufacturers who prioritize loyalty, operational efficiency, high-quality service, and customer satisfaction. Our comprehensive system integrates data from every customer engagement, SYSPRO, and other connected platforms to foster a customer-focused environment. In addition to standard CRM functionalities, our innovative system offers specialized tools for managing recalls of lotted or serialized items, overseeing warranty agreements, and supporting both remote and on-site maintenance needs. By doing so, it ensures that your business remains responsive and efficient in meeting customer expectations.

Media

Media

Integrations Supported

Alumio
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
PowerPoint
SYSPRO ERP
Skynamo
Visual Planning

Integrations Supported

Alumio
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
PowerPoint
SYSPRO ERP
Skynamo
Visual Planning

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inforama

Date Founded

2008

Company Location

Ireland

Company Website

www.inforama.com

Company Facts

Organization Name

SYSPRO

Date Founded

1978

Company Location

United States

Company Website

www.syspro.com

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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