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What is Inforama Studio?

Streamline your approach to customer needs by consolidating how you collect and manage customer data from the first interaction to the last. With our Web Form editor, you can easily create smart forms that are compatible with multiple devices and websites. You have the option to utilize the data gathered from these forms or import your own, enabling you to craft personalized letters, emails, PDFs, and spreadsheets. By facilitating prompt and effective communication through various digital platforms, you can significantly boost customer satisfaction. Manage all your customer interactions through a centralized cloud-based dashboard. Establish seamless integrations with CRM systems and other cloud services or internal tools to ensure a holistic experience from start to finish. Encourage teamwork among colleagues, regardless of their location—whether they are in the same building, across different offices, or external partners—to efficiently handle customer inquiries. This method not only improves internal processes but also contributes to a quicker and more attentive service for your clients. Ultimately, by refining how you handle customer information, you foster a more engaged and loyal customer base.

What is GREYHOUND CRM?

Rapid response times, immediate access to precise information, and a holistic perspective on all customer interactions and orders empower you to make confident and well-informed decisions. This foundation is what allows outstanding customer service to flourish and significantly impacts your overall success. Consequently, we created GREYHOUND to assist you in efficiently managing busy inboxes and fulfilling every customer need. It enhances communication not just among your staff but also with your clients, ensuring that interactions across different platforms are smooth and transparent. Whether through contact forms, marketplace inquiries, or conventional channels like email, fax, phone, chat, or instant messaging, all customer-related communication is gathered on a unified platform that every team member can access according to their permissions. This centralization promotes teamwork from any location worldwide, making it possible for employees to stay informed about each other's activities while still focusing on their own tasks. Ultimately, this approach nurtures a collaborative and productive work environment that effectively benefits both your team and your customers, leading to improved service and satisfaction. By streamlining these processes, GREYHOUND not only saves time but also enhances the quality of customer interactions, ensuring that every experience is positive and impactful.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inforama

Date Founded

2008

Company Location

Ireland

Company Website

www.inforama.com

Company Facts

Organization Name

GREYHOUND

Company Location

Germany

Company Website

greyhound-software.com/kundenservice-software-crm

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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