Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    192 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    2,916 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,109 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website
  • Modento Reviews & Ratings
    89 Ratings
    Company Website
  • NovusMED Reviews & Ratings
    1 Rating
    Company Website
  • Intulse Reviews & Ratings
    141 Ratings
    Company Website
  • Cloudbrink Reviews & Ratings
    28 Ratings
    Company Website

What is Infortel Select?

Infortel Select offers a robust platform that allows users to collect, standardize, and improve call detail records via a user-friendly and customizable application. Organizations that need to comply with communication regulations, as well as those looking for insights into their corporate call records, will find its streamlined and user-centric interface beneficial for efficiently searching, documenting, and sharing communication activities. The increasing prevalence of VoIP not only necessitates but also offers the opportunity to effectively manage voice quality. Infortel Select incorporates Quality of Service (QoS) metrics, including latency, jitter, packet loss, mean opinion score, and concealed seconds, into each call event, enabling thorough analysis and effective resolution of call quality issues. Furthermore, it boasts a sophisticated call rating engine and a range of custom chargeback reports designed to meet the specific needs of organizations, assisting in the management of fluctuating usage costs, ongoing fixed equipment charges, and service fees. This structured approach not only aids in assigning telecom expenses to the relevant departments but also empowers organizations to maintain oversight of their telecommunications budgets while improving overall communication effectiveness. Ultimately, the versatility of Infortel Select makes it a vital tool for any organization aiming to optimize its communication strategies.

What is Cloudphony ?

You envision launching a call center, but the prospect of a hefty capital investment is daunting. A reliable telecom infrastructure is crucial for any call center, particularly those engaged in sales or customer service, as they often need various phone channels. We're thrilled to offer you a solution to establish your own call center without the burden of expensive telecom hardware; instead, you can leverage your existing equipment while enjoying comprehensive managed services. Our approach to setting up a call center is not only affordable but also ideal for both startups and those looking to expand. With no initial capital outlay necessary, we provide a variety of local numbers from across the globe, including single-channel, dual-channel, and multichannel telephone numbers (DID) from 79 countries. You'll benefit from unlimited incoming minutes and customizable packages for both outgoing and international calls, complemented by personalized IVR systems. Furthermore, we present adaptable contracts that negate the need for hardware, simplifying the management of your call center and ensuring seamless integration with your CRM or client database. In this way, you can concentrate on business growth while we take care of the technical details, allowing you to focus on what truly matters. This partnership not only streamlines the process but also empowers you to seize new opportunities in the marketplace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ISI Telemanagement Solutions

Date Founded

1977

Company Location

United States

Company Website

www.isi-info.com

Company Facts

Organization Name

SandeshLIVE

Company Website

cloudphony.com/call-centre-solution/

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Popular Alternatives

Popular Alternatives

Orbox Reviews & Ratings

Orbox

ORBCOM
WinCall Reviews & Ratings

WinCall

TeleManagement Technologies