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What is Infosys HELIX?

Utilizing AI as a core strategy for payers, providers, and pharmacy benefit managers requires the creation of cloud-based solutions that boost operational productivity. A "healthcare digital platform" signifies the integration of diverse applications and advanced technologies to offer tailored healthcare services that enhance business outcomes, signaling a significant and swift departure from conventional core administration processing systems (CAPS). To understand how these digital platforms and innovative technologies can aid in achieving business objectives, as well as their impact on healthcare payer key performance indicators (KPIs), Infosys partnered with HFS to survey 100 C-suite healthcare payer executives throughout the United States. This effort is designed to illuminate the changing dynamics of digital healthcare solutions and their capability to revolutionize industry methodologies. Moreover, the findings from this collaboration could provide valuable insights that guide decision-making processes in the healthcare sector.

What is CareVoice?

We capitalize on our keen understanding of potential affinity products along with exceptional digital skills and market execution to aid insurers in rapidly entering new markets. CareVoiceOS is the first healthcare operating system tailored specifically for insurers, creating an ecosystem that improves member experiences and encourages positive behaviors. Our solution offers insurers a cohesive ecosystem that emphasizes the design of personalized digital journeys for their insurance members, thereby allowing insurers to play a vital role in their members' everyday lives. We assist insurers in cutting costs, enhancing member satisfaction, and driving both sales growth and renewal rates. By facilitating the creation of innovative health insurance products aimed at previously untapped market segments, we enable you to engage, inform, and convert customers that were once unreachable. Through thorough market research and validation of product prototypes, we guarantee that our solutions effectively cater to the needs of these new customer segments. This strategic methodology not only boosts operational efficiency but also fosters long-term growth in a landscape that is becoming increasingly competitive. Furthermore, by aligning our strategies with the evolving needs of the market, we ensure that insurers remain at the forefront of industry innovation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infosys

Date Founded

1981

Company Location

India

Company Website

www.infosys.com/products-and-platforms/helix.html

Company Facts

Organization Name

CareVoice

Date Founded

2014

Company Location

China

Company Website

www.thecarevoice.com

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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