Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Google Cloud Platform Reviews & Ratings
    55,697 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    717 Ratings
    Company Website
  • NetBrain Reviews & Ratings
    144 Ratings
    Company Website
  • Parallels RAS Reviews & Ratings
    861 Ratings
    Company Website
  • ManageEngine Log360 Reviews & Ratings
    74 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,310 Ratings
    Company Website
  • Delska Reviews & Ratings
    14 Ratings
    Company Website
  • Semarchy xDM Reviews & Ratings
    63 Ratings
    Company Website
  • NMIS Reviews & Ratings
    14 Ratings
    Company Website

What is Infraon OSS?

Efficiently manage a variety of solutions from different vendors using a centralized and user-friendly interface. Acquire essential insights to address issues related to network performance, faults, resource distribution, and change management effectively. With the capability to handle hybrid networks that encompass both traditional and virtual systems, as well as software-defined and self-organizing networks, customer enablement becomes a seamless process. Infraon’s suite of products is certified with SOC2, affirming its adherence to rigorous standards concerning data security, availability, processing integrity, confidentiality, and privacy. The Infraon OSS platform acts as a cohesive system that integrates physical and virtual infrastructure, facilitating effective management of hybrid networks, transport systems, fiber, IP, and wireless networks. By improving the efficiency of your infrastructure and automating operations, you can leverage your services to enhance your competitive edge, evolving into a more agile and effective service provider. A thorough provisioning process commences from the very beginning, incorporating regular OS image backups, configuration management, and notifications for any changes that arise. This all-encompassing strategy ensures that your network remains resilient and adaptable to changing demands, ultimately supporting your business objectives more effectively. By embracing these solutions, organizations can not only optimize their current operations but also prepare for future technological advancements.

What is Infraon Infinity?

Infraon Infinity is a comprehensive SaaS product suite aimed at synchronizing your IT infrastructure with customer success, enabling swift problem resolution regardless of location. Its flexible modular framework allows for an initial small-scale deployment that can be significantly expanded as your needs grow. By establishing an integrated IT infrastructure and customer ecosystem, organizations can derive critical insights into elements such as noise reduction and predictive remediation strategies. For executives, including CEOs and CTOs, ensuring a consistently functional IT infrastructure is paramount, as the repercussions of mismanaged IT assets can be dire. This is particularly concerning in an era where support ticket volumes are escalating across various customer and employee communication channels, compounded by the complexities of legacy, cloud, and hybrid IT systems. Navigating through a convoluted assortment of both SaaS and on-premise products can be an overwhelming task for ITOps teams, often leading to frustrating user experiences. Furthermore, as businesses evolve, the pressure to transition to new products can disrupt operational efficiency and hinder overall success. Adopting a cohesive solution like Infraon Infinity can effectively alleviate these challenges, promoting a more seamless operational flow and enhancing overall productivity. By leveraging such an approach, organizations can not only improve their IT management but also foster a more adaptable and resilient business environment.

Media

Media

Integrations Supported

JSON
Infraon AIOps
Infraon Assets
Infraon Helpdesk
Infraon IMS
Infraon ITSM
Infraon Infinity
Infraon NCCM
Infraon NMS
Infraon OSS
Infraon SecuRA
Infraon Uptime

Integrations Supported

JSON
Infraon AIOps
Infraon Assets
Infraon Helpdesk
Infraon IMS
Infraon ITSM
Infraon Infinity
Infraon NCCM
Infraon NMS
Infraon OSS
Infraon SecuRA
Infraon Uptime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infraon

Date Founded

2021

Company Location

United States

Company Website

infraon.io/infraon-oss.html

Company Facts

Organization Name

Infraon

Date Founded

2021

Company Location

United States

Company Website

infraon.io/infraon-infinity.html

Categories and Features

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Popular Alternatives

Optius Digital OSS Reviews & Ratings

Optius Digital OSS

SaskTel International

Popular Alternatives

Freshservice Reviews & Ratings

Freshservice

Freshworks
Verax OSS/BSS Suite Reviews & Ratings

Verax OSS/BSS Suite

Verax Systems
TriOSS Reviews & Ratings

TriOSS

Nayatel
SysAid Reviews & Ratings

SysAid

SysAid Technologies