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What is Ingrid Delivery Platform?

Ingrid was designed with the goal of enhancing delivery experiences to align with individual lifestyles. E-commerce enterprises can achieve sustainable growth by enabling customers to tailor their delivery and return preferences, which enhances the overall shopping experience and boosts efficiency for both retailers and shipping companies. 1. Optimize the checkout process for your clients by offering a variety of flexible delivery choices and employing A/B testing to determine the most effective options. 2. Eliminate concerns related to "Where is my Order?" by implementing e-commerce order tracking that initiates immediately after a purchase, thus minimizing customer support inquiries. 3. Do you have physical retail locations? Transform them into e-commerce fulfillment centers to expedite your order shipments through store-to-door delivery solutions. 4. Utilizing cloud-based transportation management systems simplifies the process of scheduling shipments, integrating new carriers, or lowering transportation expenses. 5. Embracing these strategies can lead to increased customer satisfaction and loyalty, further driving the success of your e-commerce business.

What is Detrack?

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. Integrations Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time. Test drive all features for free It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.

Media

Media

Integrations Supported

Shopify
Centra
Dixa
Emarsys
Hantera_
Loqate
OneStock
Voyado
commercetools

Integrations Supported

Shopify
AfterShip
LINK Mobility
Machship
QuickBooks Online
Twilio
Vonage Business
WhatsApp
WooCommerce
Xero
Zapier
viaSocket

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations


ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics

CUSTOM - for 100+ fleets, custom pricing and support
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Ingrid

Date Founded

2015

Company Location

Sweden, UK, Netherlands

Company Website

www.ingrid.com

Company Facts

Organization Name

Detrack Systems

Date Founded

2013

Company Location

Singapore

Company Website

www.detrack.com

Categories and Features

Checkout

Not specified

Delivery Management

Not specified

eCommerce Tools

Not specified

Last Mile Delivery

Not specified

Transportation Management

Carrier Management
Order Management
Shipment Management

Categories and Features

Courier

Barcode Support
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Fleet Management

Dispatch Management
GPS Tracking
Inspection Management
Mileage Tracking
Routing
Work Order Management

Fleet Tracking

Not specified

Last Mile Delivery

Not specified

Logistics

3PL
Barcoding / RFID
Fleet Management
Order Management
Scheduling
Transportation Management

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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