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What is Innkeeper's Advantage?
Innkeeper's Advantage offers a comprehensive property management system tailored for boutique inns, bed and breakfasts, and vacation cabins. By providing an integrated booking engine called Book It Now and a personalized website, it enhances the booking experience for guests compared to larger hotel chains. The website presents all relevant information simultaneously, encompassing pricing and availability, without directing guests to external domains. This solution also includes channel management for various third-party booking platforms, alongside advanced features such as automated email and SMS notifications, self-check-in options, and effective yield and rate management. Additionally, it streamlines guest management processes, ensuring that hospitality providers can operate efficiently while maintaining high standards of service. Overall, Innkeeper's Advantage empowers smaller establishments to compete effectively in the hospitality market.
What is HelloGuest?
Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.
Integrations Supported
Airbnb
Alexa
Book It Now
Booking.com
Breezeway
Expedia
Hotels.com
KAYAK
Lightspeed Retail
Priceline
Integrations Supported
Airbnb
Alexa
Book It Now
Booking.com
Breezeway
Expedia
Hotels.com
KAYAK
Lightspeed Retail
Priceline
API Availability
Has API
API Availability
Has API
Pricing Information
$64.95/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Impactiv
Date Founded
2006
Company Location
United States
Company Website
www.innkeepersadvantage.com
Company Facts
Organization Name
HelloGuest
Date Founded
2014
Company Location
Germany
Company Website
www.helloguest-solutions.com/en/index.html
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking