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What is Innkey PMS?
The advantages of employing a single, centrally hosted software solution cannot be emphasized enough. This approach eliminates the need for hotel staff to navigate through various software versions and platforms, thereby reducing complications. With a unified software system and a shared database accessible to all hotel operational departments, information can flow smoothly, ultimately enhancing the customer service experience. Utilizing a consistent reservation system across different properties provides a comprehensive overview of all bookings, enabling your team to optimize their workflow effectively. Moreover, interfaces serve as the essential technological foundation that supports hotel operations. Additionally, leveraging artificial price intelligence allows hotels to move past traditional revenue management methods that rely on manual rules. By implementing fully automated business intelligence dashboards, hotels can access a diverse range of performance metrics spanning various departments or even an entire portfolio, leading to more informed decision-making. This holistic view not only streamlines operations but also empowers teams to respond more adeptly to market dynamics.
What is Alacer?
Alacer functions as a cloud-driven platform designed for the management of hospitality operations, with the goal of streamlining daily tasks and improving guest satisfaction in diverse venues such as hotels, inns, restaurants, bars, resorts, spas, and recreational facilities. By offering a modular and integrated system, Alacer effectively addresses the complications associated with using multiple, disconnected point solutions, merging all essential functions into a single, flexible suite specifically crafted for the hospitality sector. At the core of the platform is a robust property management system that proficiently manages front desk and reservation processes, guaranteeing real-time availability and seamless booking transactions. Moreover, the integrated modules support restaurant and bar operations via an intuitive touch-screen electronic point-of-sale system, as well as coordinating event functions, scheduling spa and wellness services, managing inventory, overseeing club and membership details, and enabling contactless ordering and payments at tables. In addition, Alacer includes a direct booking engine that empowers properties to accept commission-free reservations directly through their own websites, paired with a channel management tool that guarantees automatic updates of availability across multiple platforms. This all-encompassing strategy not only boosts operational efficiency but also cultivates a more integrated experience for both staff and patrons within the hospitality industry, illustrating Alacer's commitment to innovation and excellence. Ultimately, this platform ensures that hospitality venues can adapt to changing market demands while maintaining high standards of service.
Integrations Supported
ChargeAutomation
Gmail
Microsoft Excel
MyStay
OpenKey
QuickBooks Online
SiteMinder
TrustYou
Integrations Supported
ChargeAutomation
Gmail
Microsoft Excel
MyStay
OpenKey
QuickBooks Online
SiteMinder
TrustYou
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Innkey
Date Founded
2013
Company Location
India
Company Website
www.innkey.net
Company Facts
Organization Name
Alacer
Date Founded
2005
Company Location
United Kingdom
Company Website
alacer.co.uk
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
