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What is Innoveo Skye?

We are confident that you have the capability to create contemporary applications that provide digital experiences and foster business expansion without needing to write any custom code. Thus, our goal is to enable enterprises within intricate and regulated sectors to rethink application development, allowing them to be connected, creative, swift, and agile. Supported by prominent investors such as Everstone Capital and Paulson & Co, Innoveo’s cloud-based, AI-powered no-code platform is actively utilized by over 30 industry leaders worldwide in sectors like insurance, financial services, healthcare, and real estate. With Innoveo, you not only receive the solutions and industry knowledge you seek, but also a straightforward, honest experience that sets us apart from the competition. This commitment to transparency and efficiency ensures that your application development journey is both effective and enjoyable.

What is Daisee?

Daisee creates innovative technology designed to provide profound insights into the behavioral, emotional, and commercial interactions of customers. Utilizing a groundbreaking digital quality scorecard, Daisee automatically evaluates every customer interaction, pinpointing quality assurance challenges that necessitate human attention in critical aspects like compliance, communication, and conduct. This advanced software enables organizations to look beyond mere words and discover the underlying emotions present in their conversations, revealing the true thoughts and feelings of customers. With its ease of deployment across various telephony systems, Daisee empowers businesses to swiftly generate value. Currently, Daisee operates globally, with services available in Australia, New Zealand, and the United States, thereby expanding its reach and enhancing customer experiences worldwide.

Media

Media

Integrations Supported

Salesforce
Braintree
Checkout.com
Cybersource
Google Tag Manager
Microsoft SharePoint
Qlik Sense

Integrations Supported

Salesforce
Avaya Aura
Cisco Finesse
Dubber
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Qlik Cloud Analytics
Tableau
Twilio
Zendesk
contactSPACE

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$89/month
This is an all you can eat monthly charge.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Innoveo

Date Founded

2007

Company Location

Switzerland

Company Website

www.innoveo.com

Company Facts

Organization Name

daisee

Date Founded

2017

Company Location

Australia

Company Website

www.daisee.com

Categories and Features

AI Insurance

Not specified

Banking

Not specified

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Risk Assessment
Underwriting Management

Financial Services

Not specified

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
Electronic claims
Reporting

Low-Code Development

Business Process Automation
Collaborative Development
Deployment Management
Drag & Drop
Integrations Management
Performance Monitoring
Templates
Web / Mobile App Development
Workflow Management

No-Code Development

Business Process Automation
Collaborative Development
Deployment Management
Drag & Drop
Integrations Management
Performance Monitoring
Templates
Web / Mobile App Development
Workflow Management

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Underwriting Management

Real Estate

Not specified

Categories and Features

AI Call Center

Not specified

AI Insurance

Not specified

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation

Business Intelligence

Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Quantitative Analysis
Scorecarding

Call Center

Inbound Call Center
Outbound Call Center
Reporting/Analytics

Claims Processing

Compliance Management
Customer Management

Compliance

Compliance Tracking
HIPAA Compliance
Risk Management

Customer Communications Management

Multi-Channel Communications

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Call Center Management
Performance Metrics
Self Service Portal

HIPAA Compliance

Compliance Reporting
For Healthcare
Remediation Management
Risk Management

Insurance Claims Management

Fraud management
Reporting

Natural Language Processing

Part-of-Speech Tagging

Patient Engagement

Appointment Scheduling

Qualitative Data Analysis

Quantitative Content Analysis
Sentiment Analysis

Quality Management

Complaint Management
Compliance Management
Risk Management
Training Management

Sales Coaching

Assessments
Goal Setting / Tracking
Performance Metrics

Telemedicine

HIPAA Compliant

Transcription

AI / Machine Learning
Natural Language Processing (NLP)

Workforce Management

Performance Appraisal

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