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What is Inntelo AI?

Handle every booking request and guest interaction around the clock with our multilingual AI assistant. Seamlessly connect with guests through widely used messaging platforms like WhatsApp, thanks to our sophisticated AI communication tools. Enhance your operational efficiency by streamlining and automating tasks with our AI-driven management system, leading to increased productivity and faster response times. Leverage real-time analytics to customize guest experiences instantly, supported by AI suggestions for immediate enhancements in service. Provide your hotel staff with cutting-edge solutions that tackle modern challenges and align with guest expectations. Simplify each aspect of the guest journey with our AI-powered offerings, from the initial booking process to post-checkout follow-ups. Our intelligent solutions empower hotels to manage reservations effectively, enhance guest satisfaction, and build lasting relationships through personalized communication and tailored services. With the ability to quickly process inquiries and resolve issues, our AI dramatically boosts overall guest satisfaction. Furthermore, this technology facilitates ongoing enhancements in service quality, ensuring that every guest leaves feeling appreciated and well cared for, ultimately fostering loyalty and repeat visits.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Integrations Supported

Cloudbeds
FLEXIPASS
Facebook Messenger
Infor HMS
Instagram
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
MyHMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
ResortSuite PMS
RoomKeyPMS
SkyWare PMS
Stayntouch PMS
WhatsApp
innRoad
rezStream Cloud PMS
roomMaster

Integrations Supported

Cloudbeds
FLEXIPASS
Facebook Messenger
Infor HMS
Instagram
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
MyHMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
ResortSuite PMS
RoomKeyPMS
SkyWare PMS
Stayntouch PMS
WhatsApp
innRoad
rezStream Cloud PMS
roomMaster

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inntelo AI

Date Founded

2024

Company Location

United Kingdom

Company Website

www.inntelo.com

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

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