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What is Inovalon Patient Payment Management?

Provide round-the-clock access for patients, residents, and their caregivers to effortlessly handle payments for healthcare services, featuring secure and versatile payment options tailored to individual needs. A straightforward portal supports multiple payment types, ensuring users comprehend their financial obligations while enhancing overall satisfaction. Payments can be processed at the service point, online, through payment plans, by retaining cards on file, over the phone, or via mail, allowing for maximum flexibility. Streamline payment collection to improve cash flow for providers and residents alike. Centralize all payment details under one login for easier access and management. Leverage standard reporting tools or create and export an unlimited array of custom reports to minimize manual tasks. Keep track of and reconcile payments in real-time, ensuring accuracy and facilitating smooth end-of-day reconciliations. Improve the payment experience for patients, residents, and staff through flexible solutions such as text-to-pay, which not only enhances cash flow but also boosts convenience. This holistic approach simplifies payment management and strengthens the relationship between healthcare providers and those under their care, ultimately leading to better service delivery and patient satisfaction.

What is ClearGage?

Our secure payment vault, which meets PCI compliance standards, safely houses your patient's payment details. With the patient's approval, you can streamline the process by automating and collecting payments for a predetermined amount once the claim has been adjudicated. Healthcare practices can also gather copays from patients prior to care, using estimates to enhance financial management and facilitate plan activation, or they can process pre-authorized payments after care has been delivered. Additionally, a fully customizable online portal enables patients to make payments or establish payment plans while ensuring their payment information remains secure. To foster a more transparent financial experience, accurately estimating out-of-pocket expenses allows for early discussions on payment plans, ultimately leading to higher treatment acceptance rates. This approach not only benefits the practice but also enhances patient satisfaction and trust.

Media

Media

Integrations Supported

Inovalon Provider Cloud

Integrations Supported

AdvancedMD
CGM APRIMA
DrChrono
SilkOne Cloud Chiropractic EHR
TRIARQ Health
athenaOne
athenahealth Population Health

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$89.00

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Inovalon

Date Founded

1998

Company Location

United States

Company Website

www.inovalon.com/products/provider-cloud/revenue-cycle-management/patient-payments/

Company Facts

Organization Name

ClearGage

Date Founded

2009

Company Location

United States

Company Website

cleargage.com

Categories and Features

Categories and Features

Medical Billing

Patient Eligibility Checks
Quotes/Estimates

Patient Engagement

Messaging
Mobile Access
Patient Portal

Patient Experience

Not specified

Patient Management

Not specified

Revenue Cycle Management

Accounts Receivable
Collections Management
EHR/EMR Integration
For Healthcare
Insurance Verification
Patient Portal
Payment Processing

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