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Ratings and Reviews 2,436 Ratings
What is Insider Telecom?
You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.
What is 800.com?
Transform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
Integrations Supported
Facebook Ads
GoHighLevel
Google Ads
Google Analytics
HubSpot CRM
Looker
Make
Meta Ads
Microsoft Advertising
Salesforce
API Availability
API Availability
Has API
Pricing Information
$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.
Pricing Information
$19 per month
$19 per month if billed annually
$23 per month if billed monthly
$23 per month if billed monthly
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Supported Platforms
SaaS
Android
iPhone
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Insider Telecom
Date Founded
2011
Company Location
United States
Company Website
www.insidertelecom.com
Company Facts
Organization Name
800.com
Date Founded
1997
Company Location
United States
Company Website
www.800.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Call Logging
Call Recording
Inbound Call Center
Real-time Chat
Call Forwarding
Not specified
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Telephony
Call Monitoring
Inbound Reporting
VoIP
Categories and Features
AI Voice Agents
Not specified
Bulk SMS
Not specified
Business Phone Systems
Call Logging
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Business VoIP
Not specified
Call Forwarding
Not specified
Call Tracking
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
International Calling
Not specified
Second Phone Number
Not specified
SMS API
Not specified
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Softphone
Not specified
Telephony
Not specified
Toll Free 800 Number
Not specified
Vanity Phone Number
Not specified
Virtual Phone Number
Not specified