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features
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support

What is Insider Telecom?

You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.

What is 800.com?

Transform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.

Media

Media

Integrations Supported

Integrations Supported

Facebook Ads
GoHighLevel
Google Ads
Google Analytics
HubSpot CRM
Looker
Make
Meta Ads
Microsoft Advertising
Salesforce
Slack
WordPress
Zapier

API Availability

API Availability

Has API

Pricing Information

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Pricing Information

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Insider Telecom

Date Founded

2011

Company Location

United States

Company Website

www.insidertelecom.com

Company Facts

Organization Name

800.com

Date Founded

1997

Company Location

United States

Company Website

www.800.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Inbound Call Center
Real-time Chat

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Monitoring
Inbound Reporting
VoIP

Categories and Features

AI Voice Agents

Not specified

Bulk SMS

Not specified

Business Phone Systems

Call Logging
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Not specified

Call Forwarding

Not specified

Call Tracking

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

International Calling

Not specified

Second Phone Number

Not specified

SMS API

Not specified

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Softphone

Not specified

Telephony

Not specified

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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