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Ratings and Reviews 1,531 Ratings

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What is Insider Telecom?

You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.

What is Community Phone?

Transforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.

Media

Media

Integrations Supported

Integrations Supported

CogniAgent

API Availability

API Availability

Pricing Information

$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Insider Telecom

Date Founded

2011

Company Location

United States

Company Website

www.insidertelecom.com

Company Facts

Organization Name

Community Phone

Date Founded

2018

Company Location

United States

Company Website

www.communityphone.org/business

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Inbound Call Center
Real-time Chat

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Monitoring
Inbound Reporting
VoIP

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

IVR

Not specified

Telephony

Not specified

Popular Alternatives

Popular Alternatives