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Ratings and Reviews 1,531 Ratings
What is Insider Telecom?
You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.
What is Community Phone?
Transforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
Integrations Supported
API Availability
API Availability
Pricing Information
$17.95 per user per month
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Insider Telecom
Date Founded
2011
Company Location
United States
Company Website
www.insidertelecom.com
Company Facts
Organization Name
Community Phone
Date Founded
2018
Company Location
United States
Company Website
www.communityphone.org/business
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Call Logging
Call Recording
Inbound Call Center
Real-time Chat
Call Forwarding
Not specified
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Telephony
Call Monitoring
Inbound Reporting
VoIP
Categories and Features
Business Phone Systems
Not specified
Business VoIP
Not specified
Cloud PBX
Not specified
IVR
Not specified
Telephony
Not specified