Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ConnectWise SIEM Reviews & Ratings
    191 Ratings
    Company Website
  • ScalaHosting Reviews & Ratings
    2,293 Ratings
    Company Website
  • phoenixNAP Reviews & Ratings
    6 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    1,981 Ratings
    Company Website
  • Cloudflare Reviews & Ratings
    1,915 Ratings
    Company Website
  • DeskTime Reviews & Ratings
    956 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    148 Ratings
    Company Website
  • UTunnel VPN and ZTNA Reviews & Ratings
    118 Ratings
    Company Website
  • TruGrid Reviews & Ratings
    73 Ratings
    Company Website
  • DriveStrike Reviews & Ratings
    23 Ratings
    Company Website

What is Intel vPro Manageability?

Intel vPro Manageability offers a powerful, hardware-based solution for the remote oversight of PC fleets, significantly enhancing the functionality of the Intel vPro platform, which is designed to deliver exceptional performance, comprehensive security, remote management capabilities, and stability tailored for enterprise computers. This technology, supported by innovations like Intel Active Management Technology (AMT) and cloud resources such as Intel Endpoint Management Assistant (EMA), enables IT teams to remotely detect, configure, update, and resolve issues with devices, no matter their physical location, even when they lie outside the corporate firewall. Additionally, it facilitates out-of-band management, granting IT staff the ability to manipulate various system elements, such as turning devices on or off, initiating or restarting, redirecting boot sequences to remote images, adjusting BIOS settings, performing remote repairs or reinstalls, and managing keyboard, video, and mouse (KVM) functionalities over IP, all while the operating system may be inactive or the device powered down. Beyond these capabilities, Intel vPro incorporates robust security protocols, featuring hardware-level defenses, below-the-OS protections, sophisticated encryption measures, and secure firmware and boot procedures, which collectively safeguard the integrity and security of business systems. This comprehensive management and security infrastructure not only ensures operational efficiency but also enhances the overall safety of computing environments, making Intel vPro an indispensable resource for organizations committed to maintaining secure and effective technology operations. Moreover, its ability to streamline management processes positions Intel vPro as a forward-thinking solution for the evolving needs of modern businesses.

What is DualDesk?

DualDesk presents a strong and intuitive remote support solution that requires a single payment, allowing your technical support team to quickly assist any internet-connected PC through firewalls within seconds, all without any configuration. By enhancing operational efficiency, conserving resources, and providing extensive remote help desk services to numerous clients simultaneously, users can easily transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, including during "Safe Mode," without the need for any pre-installed software on the target computer. Since it was founded in 2001, DualDesk has proven to be a dependable remote support tool that supports various Windows versions, including 7, Vista, 2008, 2003, XP, and 2000, across different service modes. In contrast to basic remote support systems, DualDesk removes the need to open multiple ports for different technicians, enabling management of an unlimited number of technician seats from a single support file. Furthermore, it allows multiple clients to connect to a single remote support technician at the same time, making it particularly suitable for busy support environments. This unique flexibility and high efficiency position DualDesk as an exceptional choice for businesses aiming to enhance their remote support capabilities significantly. The overall user experience is further improved by the intuitive interface that ensures even novice technicians can operate the system with ease.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intel

Date Founded

1968

Company Location

United States

Company Website

www.intel.com/content/www/us/en/architecture-and-technology/vpro/vpro-manageability/overview.html

Company Facts

Organization Name

Advantig

Company Website

www.dualdesk.com/index.html

Categories and Features

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Popular Alternatives

ConsoleWorks Reviews & Ratings

ConsoleWorks

TDi Technologies
SetMe Reviews & Ratings

SetMe

Techinline
HelpWire Reviews & Ratings

HelpWire

Electronic Team, Inc.