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What is Intelligent Forms Automation?

OpenText significantly improves the productivity, efficiency, and responsiveness of processes driven by forms through both electronic and paper-based information collection, along with the automation of validation, processing, review, and exchange, which ultimately leads to improved financial results and a better customer experience. The role of Intelligent Forms Automation is vital within Customer Experience Management (CEM) solutions, enabling organizations to foster engaging communication with their clientele. By providing a flexible, user-friendly, and powerful interface for users, it ensures the collection of thorough and accurate information while promoting a positive interaction with customers. Additionally, by optimizing the workflows that depend on the gathered forms and customer data, and channeling this information to the right teams and systems, it allows for the swift and efficient resolution of customer inquiries. This all-encompassing strategy not only streamlines operational processes but also cultivates customer loyalty and satisfaction over time, ultimately leading to long-lasting relationships and business success.

What is Cognito Forms?

Cognito Forms provides an intuitive platform for building robust forms and user interfaces, making it accessible to all users, whether they are beginners or seasoned programmers. This tool empowers individuals to develop their own online applications that streamline workflows and increase efficiency. Additionally, Cognito Forms seamlessly integrates with existing software systems, enabling faster development and offering a digital alternative to traditional paper-based procedures. By blending advanced features with user-friendly design, Cognito Forms simplifies the task of managing complex tasks and automating repetitive processes. Utilize our drag-and-drop form builder along with a variety of free templates to craft aesthetically pleasing forms in no time. Furthermore, you can easily incorporate conditional logic or perform calculations, enhancing the functionality of your forms to further optimize your workflow.

Media

Media

Integrations Supported

BombBomb
Bullhorn
Dasheroo
Dropbox
Exercise.com
Facebook
Formstack Documents
Google Analytics
Jotform
LinkedIn
Nocode HQ
Plivo
QuickBooks Online
QuickBooks Online Advanced
Salesflare
Square Appointments
Square for Retail
Textmagic
VoiceDrop.ai
Xero

Integrations Supported

BombBomb
Bullhorn
Dasheroo
Dropbox
Exercise.com
Facebook
Formstack Documents
Google Analytics
Jotform
LinkedIn
Nocode HQ
Plivo
QuickBooks Online
QuickBooks Online Advanced
Salesflare
Square Appointments
Square for Retail
Textmagic
VoiceDrop.ai
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText CEM

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation

Company Facts

Organization Name

Cognito Forms

Date Founded

2013

Company Location

United States

Company Website

www.cognitoforms.com/

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

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