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What is Intelligent Forms Automation?

OpenText significantly improves the productivity, efficiency, and responsiveness of processes driven by forms through both electronic and paper-based information collection, along with the automation of validation, processing, review, and exchange, which ultimately leads to improved financial results and a better customer experience. The role of Intelligent Forms Automation is vital within Customer Experience Management (CEM) solutions, enabling organizations to foster engaging communication with their clientele. By providing a flexible, user-friendly, and powerful interface for users, it ensures the collection of thorough and accurate information while promoting a positive interaction with customers. Additionally, by optimizing the workflows that depend on the gathered forms and customer data, and channeling this information to the right teams and systems, it allows for the swift and efficient resolution of customer inquiries. This all-encompassing strategy not only streamlines operational processes but also cultivates customer loyalty and satisfaction over time, ultimately leading to long-lasting relationships and business success.

What is Dynamic Forms?

Dynamic Forms empowers users without technical expertise to effortlessly convert traditional paper forms into advanced interactive electronic versions that can be seamlessly integrated into your SIS portal. This cutting-edge e-signature and workflow solution enables you to concentrate on your students rather than on the tedious task of document management. Throughout the last twelve years, we have successfully managed over 21 million electronic forms for higher education institutions of various sizes and types. By utilizing our comprehensive form libraries and integration capabilities, clients can enhance efficiency while reducing costs. Users can complete necessary forms without enduring long hours of work, even those that necessitate multiple electronic signatures, intricate workflows, or payment processing. Additionally, individuals lacking technical skills can easily design, tailor, and publish polished forms with very little programming knowledge, making form creation accessible to everyone. This facilitates a smoother experience for both users and the institutions they represent.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

OpenText CEM

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation

Company Facts

Organization Name

NextGen Web Solutions

Date Founded

2008

Company Location

United States

Company Website

nextgenwebsolutions.com/dynamic-forms/

Categories and Features

Forms Automation

Not specified

Online Form Builders

Not specified

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Rules-Based Workflow
Text Editing

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