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Ratings and Reviews 0 Ratings
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What is Guided Troubleshooting?
Dezide enhances the processes of installation, service, and repair by delivering effective troubleshooting insights for service centers, field technicians, and end customers, applicable to both your products and others. By leveraging the knowledge of leading technical experts, Dezide crafts Dynamic Troubleshooting Guides that furnish your technicians with consistent, real-time instructions tailored to their needs. Our AI-driven platform evaluates four critical factors to determine the most appropriate troubleshooting steps: the likelihood of potential root causes, the chances that specific corrective actions will be successful, associated repair costs, and the time needed to execute these corrective measures. Additionally, Dezide monitors repair activities to ensure ongoing improvements, empowering you to deliver the most intelligent and cost-efficient troubleshooting support to your global team members. This innovative approach not only streamlines the repair process but also enhances overall customer satisfaction by ensuring quicker resolutions.
What is Diesel Repair?
Access Diesel Repair effortlessly from your computer or smartphone to explore our vast array of repair tools and resources. Whenever you're in search of wiring diagrams, in-depth troubleshooting guides for fault codes, removal and replacement instructions, and more, Diesel Repair offers everything you need at your fingertips. Discover the efficient resources crafted to help you save both time and money on our platform. Our extensive database features all recognized diagnostic fault codes for commercial trucks, dating back to the early days of ECMs and continuing to the newest models available today. With bright, high-resolution color-coded diagrams, you can tackle issues with greater effectiveness. Our part locators make it easy to find the precise locations of components within the vehicle. By simply entering your symptoms, you can quickly uncover likely causes along with the essential steps needed to diagnose and fix the issue. You also have the option to print and save important information for your records with ease. Our collection includes millions of technical repair documents that cover engine specs, torque specifications, maintenance schedules, removal and replacement instructions, recalls, and an extensive range of other vital information to support your repair endeavors. Furthermore, the intuitive design of our platform guarantees that even the most intricate problems can be approached with confidence and clarity. We aim to empower users with the knowledge and tools they need to succeed in their repair projects.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$49.00/month/user
Free Trial Offered?
Free Version
Pricing Information
$49.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Dezide
Date Founded
2001
Company Location
Denmark
Company Website
www.dezide.com
Company Facts
Organization Name
Diesel Laptops
Date Founded
2010
Company Location
United States
Company Website
repair.diesellaptops.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback