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What is Intento?
Introducing an all-encompassing machine translation and multilingual generative AI platform tailored for enterprises with a global presence. Our innovative solution delivers an instant, personalized, and intuitive language experience that effortlessly integrates into the existing software systems leveraged by both your customers and team members, supporting over 650 languages. By harnessing the power of advanced machine translation, source quality improvement, and automated post-editing fueled by generative AI, organizations can cut translation costs by up to 95%. Allow us to oversee your custom machine translation engines to guarantee optimal performance. Elevate your customer support capabilities with real-time translation for chat interactions and support tickets, making it possible to assist customers at any time in their chosen language. Broaden your self-service avenues by facilitating immediate translation of knowledge bases and community forums, specifically crafted to address your distinct data needs. Our language hub proficiently translates documents, support requests, and enterprise applications, ensuring comprehensive communication and inclusion throughout the entire process. It serves as both a specialized translation portal and provides seamless integration with platforms like Atlassian, Microsoft, ServiceNow, and Zendesk, thereby boosting overall productivity and collaboration. With our cutting-edge solution, businesses can navigate the complexities of global communication without language hindrances, ultimately promoting enhanced interaction and connectivity among diverse audiences. Additionally, our commitment to continuous improvement ensures that your translation needs evolve alongside your business, keeping you always a step ahead in a competitive marketplace.
What is Alorica ReVoLT?
Alorica ReVoLT is a groundbreaking platform that leverages artificial intelligence to provide instantaneous voice translation, thereby addressing language obstacles in real-time customer engagements. It supports two-way voice translation, grammar refinement, and transcription across 75 languages and 200 regional dialects, achieving a remarkable translation precision of more than 97%. By integrating this cutting-edge technology into a user-friendly desktop application, organizations can offer multilingual assistance without needing specialized agents who are proficient in every language. This enables current agents to converse in their own languages while the AI efficiently handles translation processes and accent adjustments. Furthermore, ReVoLT incorporates advanced background noise cancellation, significantly improving the clarity of discussions, and allows for quick scalability by creating a single multilingual queue that can effectively replace multiple language-specific teams. The platform’s real-time translation capabilities empower businesses to deliver consistent and compassionate customer experiences worldwide, which not only reduces operational expenses but also improves resolution rates. Ultimately, the design of this platform not only enhances communication but also promotes a more inclusive atmosphere for a diverse clientele, paving the way for broader engagement strategies. With its innovative features, ReVoLT is poised to redefine the landscape of customer service in an increasingly globalized world.
Integrations Supported
Amazon
Atlassian Insight
Claude
Confluence
Crowdin
DeepL
Google
Jira
Microsoft 365
Microsoft Excel
Integrations Supported
Amazon
Atlassian Insight
Claude
Confluence
Crowdin
DeepL
Google
Jira
Microsoft 365
Microsoft Excel
API Availability
Has API
API Availability
Has API
Pricing Information
$75 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Intento
Company Location
United States
Company Website
inten.to/
Company Facts
Organization Name
Alorica
Date Founded
1999
Company Location
United States
Company Website
www.alorica.com/alorica-revolt
