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Introducing an all-encompassing machine translation and multilingual generative AI platform tailored for enterprises with a global presence. Our innovative solution delivers an instant, personalized, and intuitive language experience that effortlessly integrates into the existing software systems leveraged by both your customers and team members, supporting over 650 languages. By harnessing the power of advanced machine translation, source quality improvement, and automated post-editing fueled by generative AI, organizations can cut translation costs by up to 95%. Allow us to oversee your custom machine translation engines to guarantee optimal performance. Elevate your customer support capabilities with real-time translation for chat interactions and support tickets, making it possible to assist customers at any time in their chosen language. Broaden your self-service avenues by facilitating immediate translation of knowledge bases and community forums, specifically crafted to address your distinct data needs. Our language hub proficiently translates documents, support requests, and enterprise applications, ensuring comprehensive communication and inclusion throughout the entire process. It serves as both a specialized translation portal and provides seamless integration with platforms like Atlassian, Microsoft, ServiceNow, and Zendesk, thereby boosting overall productivity and collaboration. With our cutting-edge solution, businesses can navigate the complexities of global communication without language hindrances, ultimately promoting enhanced interaction and connectivity among diverse audiences. Additionally, our commitment to continuous improvement ensures that your translation needs evolve alongside your business, keeping you always a step ahead in a competitive marketplace.
What is ChatBridge?
ChatBridge stands out as the leading Salesforce Chat Translator, tailored for businesses that communicate with clients in multiple languages and regions. By incorporating real-time translation features into the Service Console, it eliminates language barriers, lightens the agents' workload, and guarantees precision through the use of advanced translation technology.
Supporting more than 130 languages directly within Salesforce, ChatBridge proves particularly advantageous for industries such as e-commerce, global customer support centers, multilingual localities, educational establishments, and non-profit organizations. It includes smart features like translation caching, personalized language settings for agents, and seamless integration, transforming Salesforce into an all-encompassing multilingual support platform. For enterprises looking for reliable chat translation within Salesforce, ChatBridge offers a streamlined and flexible solution to cater to varied communication demands. Ultimately, its groundbreaking methodology not only improves customer interactions but also enhances overall operational productivity while fostering a more inclusive environment. This makes ChatBridge an invaluable asset for any organization aiming to transcend language barriers in their customer communications.
Integrations Supported
Amazon
Atlassian Insight
Claude
Confluence
Crowdin
Google
Microsoft Excel
ModernMT
OpenAI
Phrase Localization Platform
Integrations Supported
Amazon
Atlassian Insight
Claude
Confluence
Crowdin
Google
Microsoft Excel
ModernMT
OpenAI
Phrase Localization Platform
API Availability
Has API
API Availability
Has API
Pricing Information
$75 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Intento
Company Location
United States
Company Website
inten.to/
Company Facts
Organization Name
Concret.io
Date Founded
2013
Company Location
India
Company Website
www.concret.io
