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What is InterCloud9 Simple Messaging Solution?

InterCloud9 has redefined SMS through its innovative Simple Messaging Solution. This comprehensive platform combines an auto dialer, bulk messaging services, integrated CRM with web phone capabilities, text messaging, voice broadcasting, and ringless voicemail drops, all conveniently located in a single interface. There's no requirement to assemble various tools, as we have streamlined everything for your convenience. Users can effortlessly make calls, schedule callbacks, set up an auto attendant for incoming call routing, send text messages, design autoresponders, and leave voicemail drops or automated voice messages, all from one user-friendly system. Experience the convenience firsthand by texting YES2SMS (959.229.8200) and see how it operates! Additionally, our solution allows businesses to enhance their communication strategies, making it easier to stay connected with customers and streamline operations.

What is Fonada?

Utilize Fonada's CPaaS offerings to elevate your business communication strategies. Cloud Contact Center Solutions These solutions provide a thorough approach to handling both incoming and outgoing communications. They enhance operational efficiency through features such as call routing, monitoring, and recording capabilities. Customer support is improved by integrating unified communication channels and CRM systems. Automated outbound calling boosts agent productivity while minimizing downtime. The use of advanced dialing algorithms ensures a higher rate of call connectivity. Voice Solutions Voice Broadcasting/OBD enables the rapid and efficient dissemination of pre-recorded messages to a large audience. Virtual Numbers create a professional image and facilitate seamless call management. Number Masking safeguards privacy by concealing actual phone numbers during calls. Offering toll-free numbers improves customer service by making it easier for clients to reach out. IVR Solutions enhance the customer experience by utilizing interactive voice response systems that direct callers to the appropriate department. Additionally, the Click-to-Call Solution encourages customer engagement by enabling them to connect with your business effortlessly with a single click, ensuring a smooth communication pathway.

Media

Media

Integrations Supported

FonaDial
HubSpot CRM
HubSpot Customer Platform
Wufoo
Zapier
Zoho CRM

Integrations Supported

FonaDial
HubSpot CRM
HubSpot Customer Platform
Wufoo
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$45.00
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InterCloud9

Date Founded

2010

Company Location

United States

Company Website

www.intercloud9.com/simple-messaging-solution

Company Facts

Organization Name

Fonada

Date Founded

2018

Company Location

India

Company Website

www.fonada.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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