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What is InterMail?

We provide support in managing your customer loyalty program members effectively. Our seamless integration with your existing IT systems allows you to easily access a comprehensive record of transactions, execute bonus computations, and efficiently categorize customer interests. By monitoring every transaction in the system, you can significantly improve the quality of customer service provided. Moreover, leveraging targeted communication with customers can enhance your return on investment considerably. Tailored loyalty programs are specifically crafted to help you identify and prioritize your most valuable clientele. With our vast experience in developing customized loyalty solutions, we strive to increase satisfaction and retention among your customers, which in turn drives sales growth. We also offer the convenience of delivering communications via both digital channels and traditional mail options. Building loyalty is essential, as it nurtures enduring customer relationships and transforms satisfied clients into passionate advocates for your brand, ultimately expanding your market presence. This strategic approach not only solidifies your customer base but also encourages repeat business and referrals.

What is Customer Empowerment Exchange (CEX)?

Develop a social media platform designed to link potential buyers with existing users, allowing for the exchange of insights about products through their preferred communication methods. This innovative platform should empower prospective customers to connect with a broad network of influencers while obtaining detailed product information directly from brand representatives. To improve customer support, streamline the process to a single click, making help from knowledgeable customer service agents readily available without the need for direct human interaction. Create a community of verified customers who are rewarded for their active participation through a loyalty program, which will enhance engagement within the community. Implement targeted marketing strategies to effectively capture bottom-of-the-funnel leads, thereby increasing conversion rates significantly. The Customer Empowerment Exchange aims to connect potential customers' questions, concerns, and doubts with the most appropriate sources for answers and support, ultimately boosting their confidence in the purchasing process. By achieving this, the platform not only meets customer demands but also fosters a strong sense of community and trust among its users while enabling ongoing dialogue and collaboration.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InterMail

Date Founded

1898

Company Location

Denmark

Company Website

intermail.com/kundeloyalitet/

Company Facts

Organization Name

Kinger Analytics

Company Location

United States

Company Website

kingeranalytics.com/products

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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