VoucherCart Reviews

A very positive experience with Vouchercart: simple, intuitive and perfect for boosting sales of gift vouchers and experiences.

We particularly appreciate the flexibility and ease of use, both for the management team and for the end customer. The support provided is always available and professional.

Unfortunately, it isn’t fully integrated with our PMS, so managing the accounts is difficult.

Overall, VoucherCart has been a great solution for our business. It’s easy to use, reliable, and supported by an excellent customer service team.

VoucherCart is a fantastic product—simple to use, reliable, and very effective. On top of that, the customer service is excellent, always quick to respond and incredibly helpful.

No major issues so far. The platform works well for our needs.

I have had nothing but positive experiences when contacting VC, and they keep adding features. Often features or programming we have requested, have now been added and more keep coming. We are very happy and we keep using them with more and more of our hotels.

I have been working with Voucher Cart for almost five years now. We use it at several of our hotels and we've been very happy with the platform and all the features it provides. It is so much more than a voucher platform for us. Each hotel uses it in different ways - from just regular vouchers to using it as a ticket system where people can purchase a vouchers to an event. It allows us to make the vouchers ourselves, say what we want to say and use many images to sell the product. All decided by ourselves, we don't have to ask them to do anything for us - With the exception of the original setup of the system and voucher types and formats. But if we want to change anything we just ask them and they do it for us. Also it has many social sharing options, and best of all their customer service is exceptional! Available weekdays and every time I contact them I have someone back to me within an hour at the latest, but usually much quicker. And they don't stop until they can solve or explain an issue to me.

There are small functionality features that are inconvenient - with previewing, and with scrolling . Very minor nitpicking. No cons of any substance.

Fabulous system that has assisted in increases our gift voucher sales beyond our wildest expectations.

24-7 online website sales utilising the VoucherCart links and the ease of use redeeming the vouchers and updated when necessary.

The inability to print in-house the vouchers in a more presentable gift card fashion.

Overall, easy to use and excellent customer support, making it a valuable tool have very good voucher sales
The design is Ok for the monetary voucher but could do with the to and from section to be removed in case customer does not want to add it to a card

Customer service team very good and came up with a nice new modern style. Team took time to redesign and adjusted the style as it cut off the footers a bit

It cuts off the customer messages results in complaints but easily adjusted the voucher on behalf of the guest

Overall we have enjoyed our experience with voucher cart especially the responsiveness of the team and their speed to resolve any issues.

We appreciate how straight forward it is to create a voucher and place restrictions in place. The mews integration has been very helpful as well.

We would rather a flat fee versus a commission based fee.

An easy-to-use system that offers ways to create, sell and even promote vouchers with additional capabilities to gather and report data that assists in growing your marketing database as well as your revenue.

Multiple delivery methods, both Physical and Email vouchers.
Its capability to accommodate different types of vouchers.
Easy-to-use system that makes the whole process from creating a voucher to selling it a breeze.
The POS Display printout function is a brilliant asset that assists in marketing our Sales
A great system that integrates well with our website with ease, making the customer journey from browsing to buying smooth and easy.
An Amazing support team that's always ready to help and sort out any speed bumps that may occur at any stage.

There honestly really isn't any. It's a really good system that has everything you need to create an extra revenue stream for your business.

Overall VoucherCart is a excellent product, that is both very intuitive to use and has excellent customer service. Highly recommended

The overall experience of VoucherCart is excellent. It has a very user-friendly frontend, with intuitive step-by-step processes on how to set up a voucher and gift card. It also has the versatility to promote our events via the promotional portal, which we can link our social media sites to and also email promotion. Another great attribute is the ability to chart our sales at a glance, which can aid us addressing areas where we can improve driving sales etc.

Over all a excellent platform.

The only con that we have experience is when it comes to when the customers register their gift cards. They find navigating this point to be difficult and often have our FOH team to help them.

I would highly recommend VoucherCart to other businesses. User friendly. We get good reporting that allows us to quantify how much voucher sales we are doing on a daily basis.

User friendly. We get good reporting that allows us to quantify how much voucher sales we are doing on a daily basis.

I don't have any cons to it's hard to write anything negative.

Really happy with the service offered, Samantha has been very useful and helpful for us as a business using a voucher system for the first time.

Overall great product!

Very user friendly

Great and fast customer service

Super easy to understand for customers and staff

Nothing if I'm honest everything is clear and easy to navigate

Good experience, customer service is one of the best. The personalisation of the design was perfect.

The customer service is one of the best. The entire team is always ready to listen and offer a personalised service.

No cons, the value for money is right, they will always try to find the perfect solution for you.

Incorporating VoucherCart into our business has been seamless. The support they provide is excellent and perhaps most importantly the customer purchase and user experience is excellent. It has become and important revenue stream for us and one which continues to grow.

It has been a real pleasure working with VoucherCart. It is a fantastic all in one voucher platform for us.
Ease of set up
Excellent customer support and check in/reviews
Back office interface is very easy to use - excellent dashboard
The simplicity for the customer - customer journey of shopping to adding to cart and then checkout is very easy
Customer benefits - multi-use, digital delivery etc.

Not sure! Nothing that I can think of. Possibly further integration with other booking and POS systems might be helpful.

Very good all since working with Dawn and the team. Year on year growth, very few issues (if any!) with non-arrival of vouchers, seamless redemption and refunds if required

Ease of use for both business & consumer
Support offered from Vouchercart from both a technical and sales strategy perspective
Branding matches website
Excellent reporting tools
The perfect tool to take advantage of Black November, Christmas, Mother's Day sales windows etc

None that I can think of. Very happy with the product all round

We’ve been working with VoucherCart for seven years now, and their product and service continue to impress us. The platform is incredibly user-friendly, making it seamless for both our team and our customers. The support team is always available to assist with any queries, and we truly appreciate their openness to customer feedback. They are proactive in developing the software to better meet our needs, ensuring an even smoother experience.

User friendly interface.
Customer friendly journey making purchases smooth and simple.
Excellent customer service.
Open to working on new integrations and developing software to assist us improve our own operations.

I don't have any cons of using this software, it never causes me any issues.

This voucher sales system is a must-have for businesses looking to enhance customer engagement, increase revenue, and simplify operations. The combination of automation, security, and ease of use makes it an excellent investment. We highly recommend it to any company that wants to boost sales.

The system is incredibly intuitive, making it easy for both our staff and customers to use. The purchasing process is seamless, with a clear step-by-step flow that minimizes confusion and enhances the customer experience. We can create and tailor vouchers to fit various promotions, seasonal offers, and customer needs. The ability to customize expiration dates, discount percentages, and special conditions gives us full control over our marketing strategy.

Everything fine so I’m glad I have it.
I don’t like to pay for it but it’s really good.

Overall, VoucherCart is highly regarded for its ease of use and excellent customer support, making it a valuable tool for businesses looking to enhance their voucher sales.

VoucherCart has a user-friendly interface, facilitating seamless voucher creation and management. The platform's responsive customer support ensures prompt assistance, and its robust reporting and features have significantly boosted sales for AX Hotels year over year.

We would like for more customisable design options for printable PDFs on eVouchers.

Increased revenue and profits whilst reducing man hours.

So easy to use, vouchers easy to add, remove and amend, the process is streamless. Our voucher sales have tripled since working with vouchercart and your client can download & personalise instantly. What could be more perfect your website earning you money without any effort and whilst you sleep!

We have worked with Vouchercart for a number of years now and have always found them to be supportive and professional. Nothing is too much trouble for them and they always respond promptly to any queries you may have.

The perfect solution to selling vouchers on line with no effort, well done Vouchercart, highly recommended!

There is nothing to dislike about this product it works in the background seamlessly generating revenue and increasing profits.