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What is ieDigital?

The dynamics between consumers and financial institutions are shifting, which requires the establishment of new benchmarks throughout the entire banking framework. A strategy focused on digital innovation has gained significant traction, leaving some banks struggling to keep pace. At ieDigital, we understand that this transformation is fundamentally centered on meeting the evolving needs of customers. Our goal is to improve the customer journey by providing banks with essential tools to function efficiently and deliver optimal value. Typically, existing core banking systems focus more on accounts rather than prioritizing the customer experience. The challenge of maintaining a cohesive view of the customer persists due to ongoing modifications in various core systems. Furthermore, the lengthy timeline for introducing new products is exacerbated by core banking platforms that limit the functionalities available for these new offerings. In addition, outdated IT systems are expensive to maintain and have not yet migrated to cloud-based solutions, further obstructing advancement. This situation highlights the urgent need for a thorough reassessment of how banks can effectively respond to contemporary requirements and embrace technological progress while ensuring that they remain competitive in a rapidly changing marketplace.

What is [GO] Omni-channel?

The innovative solution for banking is a customizable digital-first experience that provides seamless web and mobile access for all customer demographics. It incorporates advanced security features such as biometrics, third-party verification, liveness checks, and multi-factor authentication, ensuring a secure transaction environment. With full native functionality, it integrates effortlessly with both existing and external data sources through an open architecture API hub that supports limitless integrations. Additionally, it features a distinctive layer for messaging and micro-services tailored for wearables and various devices. This platform allows for immediate implementation in any location, enabling real-time adjustments while maintaining full regulatory compliance. Moreover, it facilitates the launch of mobile accounts alongside a robust internet portal, and its adaptable technology empowers businesses to grow across diverse products, regions, and customer segments, paving the way for future expansion.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ieDigital

Date Founded

1985

Company Location

United Kingdom

Company Website

www.iedigital.com/banks/

Company Facts

Organization Name

Geniusto

Date Founded

2018

Company Location

Australia

Company Website

geniusto.com/solution/go-omni-channel/

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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