Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • C2CRM Reviews & Ratings
    71 Ratings
    Company Website
  • Pepperi Reviews & Ratings
    141 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    24,178 Ratings
    Company Website
  • SalesNOW Reviews & Ratings
    89 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,713 Ratings
    Company Website
  • Anaplan Reviews & Ratings
    757 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    131 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • DemandFarm Reviews & Ratings
    54 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    735 Ratings
    Company Website

What is InteractionSync?

To deliver exceptional customer experiences, it is crucial for contact center representatives to possess a thorough and unified understanding of omnichannel engagement. InteractionSync for Genesys Cloud provides this essential capability, enabling agents to deliver outstanding service swiftly, effectively, and consistently. A successful strategy for creating a comprehensive customer experience necessitates the integration of key systems, including your CRM and contact center operations. By utilizing InteractionSync for Genesys Cloud, agents obtain a cohesive view of omnichannel interactions within Microsoft Dynamics 365, which continuously improves customer experiences through both speed and quality. This solution simplifies navigation and reduces the number of keystrokes required to access customer information, consequently allowing agents to save valuable time. Moreover, features such as intelligent screen pops and the automatic creation of Dynamics 365 activities significantly enhance operational efficiency, enabling agents to concentrate more on customer interactions rather than on administrative duties. Ultimately, this integration not only elevates agent productivity but also plays a vital role in enhancing overall customer satisfaction, leading to a more engaged and loyal clientele. As a result, organizations can foster stronger relationships with their customers, contributing to long-term success and growth.

What is Deloz?

Start by importing the contacts you have gathered so far, enabling our platform to securely manage and retain your data for the future. You can effortlessly merge duplicate entries and arrange them to suit your business requirements. Furthermore, you can save your filtering preferences to simplify future use. Activate your leads by associating them with various activities, such as meetings, calls, and emails. Deloz ensures that your engagements yield the best possible results. Strengthen your sales tactics by having all crucial information readily available during phone calls and email exchanges. With our two-way synchronization feature, all important emails will be within your reach. Research indicates that an average sale necessitates seven interactions; our solution ensures that none will be missed, optimizing your efforts for peak productivity. By utilizing these resources, you can dramatically enhance your sales outcomes and build more robust relationships with your customers. Engaging with your clients effectively will lead to greater trust and loyalty over time.

Media

Media

Integrations Supported

Genesys Cloud CX
Microsoft 365
Microsoft Dynamics 365

Integrations Supported

Genesys Cloud CX
Microsoft 365
Microsoft Dynamics 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$9 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TTEC Digital

Company Location

United States

Company Website

ttecdigital.com/solutions/interactionsync

Company Facts

Organization Name

Deloz

Company Location

India

Company Website

deloz.io

Categories and Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Popular Alternatives

Popular Alternatives

QuickMail Reviews & Ratings

QuickMail

QuickMail.io
ASPEC SF Reviews & Ratings

ASPEC SF

SalesWays