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What is Interactions Intelligent Virtual Assistant?

Engage with your customers effortlessly, catering to their preferences for communication. With the Interactions Intelligent Virtual Assistant, establishing effective communication and completing tasks with clients has become remarkably straightforward. By merging the latest advancements in Conversational AI with authentic human understanding, we are setting new benchmarks for exceptional customer interactions. This Intelligent Virtual Assistant allows your customers to converse through either speech or text, creating a personalized and natural communication experience that ensures a seamless journey from start to finish. An Intelligent Virtual Assistant, or IVA, enhances not only the efficiency of customer service but also its personalization, fostering conversations that resonate on a human level. The advanced features of Interactions IVAs, powered by Conversational AI, enable customers to communicate as they would in person, effectively reducing frustrations commonly associated with traditional automated systems. Even in the face of background noise, diverse accents, and weak connections, Interactions IVAs reliably comprehend customer input, leading to improved satisfaction and engagement. This forward-thinking strategy guarantees that every interaction is not only effective but also aligns closely with the individual needs and preferences of each customer, making them feel valued and understood. Ultimately, the Interactions Intelligent Virtual Assistant transforms customer service into a more engaging and human-centric experience.

What is Google Assistant?

Google Assistant is readily accessible to help you at any time, regardless of your location. To start using it, just press and hold the home button on your device. You can also create personalized questions tailored to your needs. With your privacy as a priority, Google Assistant makes sure that your data remains confidential and well-protected. When you use Google Assistant, you trust us with your information, and we take this responsibility to protect and respect it very seriously. Recognizing that privacy varies from person to person, we have implemented user-friendly privacy controls that allow you to make decisions that align with your preferences. For more insight into how Google Assistant operates, the privacy options available, frequently asked questions, and other helpful resources, please visit this page. To get started, simply press and hold the home button on supported Android devices or download the Google Assistant app from the App Store. You can easily send messages, set reminders, activate Battery Saver mode, and quickly check your emails. Moreover, Google Assistant can simplify the management of your everyday activities, making it a valuable tool for your daily routine. Whether you're at home or on the go, it streamlines your tasks effortlessly.

Media

Media

Integrations Supported

Aimylogic
Chatlayer by Sinch
ClickUp
Cognigy.AI
Google Cloud Contact Center AI
Headspace for Work
Huxcomm Business Television
Indigo.ai
Merchant Centric
Nekton.ai
OK Alone
Scotty
Shelf.AI
Sionic
SmartThings
Smartly.AI
Stackreaction
Unremot
Zammo.ai

Integrations Supported

Aimylogic
Chatlayer by Sinch
ClickUp
Cognigy.AI
Google Cloud Contact Center AI
Headspace for Work
Huxcomm Business Television
Indigo.ai
Merchant Centric
Nekton.ai
OK Alone
Scotty
Shelf.AI
Sionic
SmartThings
Smartly.AI
Stackreaction
Unremot
Zammo.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

assistant.google.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

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