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What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

What is DATPROF?

Transform, create, segment, virtualize, and streamline your test data using the DATPROF Test Data Management Suite. Our innovative solution effectively manages Personally Identifiable Information and accommodates excessively large databases. Say goodbye to prolonged waiting periods for refreshing test data, ensuring a more efficient workflow for developers and testers alike. Experience a new era of agility in your testing processes.

Media

Media

Integrations Supported

Integrations Supported

EDB Postgres Advanced Server
IBM Db2
Jenkins
MariaDB
Mendix
Microsoft Azure
MySQL
Oracle PeopleSoft
Oracle Siebel CRM
Parasoft
PostgreSQL
SQL Server
Salesforce
Tricentis Tosca

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Company Facts

Organization Name

DATPROF

Date Founded

2005

Company Location

Netherlands

Company Website

www.datprof.com

Categories and Features

PCI Compliance

Not specified

Categories and Features

Compliance

Audit Management
HIPAA Compliance
ISO Compliance
Workflow / Process Automation

Data Analysis

Data Discovery

Data Discovery

Data Classification
Sensitive Data Identification

Data Governance

Data Discovery
Data Profiling

Data Masking

Not specified

Data Privacy Management

CCPA Compliance
Data Mapping
GDPR Compliance
Sensitive Data Identification

Data Quality

Data Discovery
Data Profililng

Data Security

Data Classification
Data Discovery
Data Masking
Database Security
Sensitive Data Compliance

GDPR Compliance

Sensitive Data Identification

Healthcare Compliance

Not specified

HIPAA Compliance

Audit Management
Compliance Reporting
Data Security

PCI Compliance

Compliance Reporting

Test Data Management

Not specified

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