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What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

What is EncryptRIGHT?

EncryptRIGHT enhances data protection at the application layer by distinctly separating data security policies from application development processes. This clear demarcation facilitates a thorough division among information security, application programming, and data safeguarding measures. By adopting a Data Security Governance framework, EncryptRIGHT establishes comprehensive protocols that dictate how data should be protected while also specifying who is authorized to access it and the format it will assume after access is granted. Its innovative Data-Centric Security Architecture empowers information security experts to formulate a Data Protect Policy (DPP) that can be linked to data, ensuring its security regardless of whether it is being stored, utilized, moved, or archived. Programmers do not need in-depth cryptographic knowledge to secure data effectively at the application level; they just need to configure authorized applications to interact with EncryptRIGHT for the appropriate encryption or decryption of data based on its designated policy. This streamlining of processes significantly reduces the burden on developers, allowing them to focus on their core programming tasks while ensuring robust data protection.

Media

Media

Integrations Supported

Active Directory
IBM Cloud
LDAP Administrator
Syslog-ng

Integrations Supported

Active Directory
IBM Cloud
LDAP Administrator
Syslog-ng

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Company Facts

Organization Name

Prime Factors

Date Founded

1981

Company Location

United States

Company Website

www.primefactors.com/data-protection/why-encryptright/

Categories and Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Categories and Features

Encryption

Central Policy Enforcement
Drag & Drop UI
Email Encryption
Encryption Key Management
Endpoint Encryption
File Compression
File Encryption
Full Disk Encryption
Public Key Cryptography
Tokenization / Data Masking

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

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