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What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

What is Enigma Vault?

Enigma Vault offers a simple and efficient solution for the tokenization and encryption of payment card data and files, proudly holding PCI level 1 compliance and ISO 27001 certification. The complexities of encrypting and tokenizing data at the field level can be daunting, yet Enigma Vault streamlines this challenging process remarkably. By taking care of the intricate details, it transforms what would typically be a comprehensive and costly PCI audit into a simplified Self-Assessment Questionnaire (SAQ). By opting for token storage rather than retaining sensitive card information, you can significantly lessen your security risks and the scope of PCI compliance. With cutting-edge technologies in place, searching through millions of encrypted records is executed in mere milliseconds. Our fully managed service is tailored to evolve with your needs, ensuring that Enigma Vault can seamlessly handle data of varying types and sizes. You gain genuine field-level protection, allowing the replacement of sensitive data with secure tokens. Additionally, Enigma Vault not only offers a wide array of services but also lightens the load associated with cryptography and PCI compliance. You can finally set aside the stress of managing and rotating private keys, bypassing the intricacies of complicated cryptographic procedures, which enables you to concentrate on what truly matters: your core business activities. This ensures that your organization can confidently navigate the complexities of data security while maintaining focus on growth and innovation.

Media

Media

Integrations Supported

Amazon Web Services (AWS)

Integrations Supported

Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Company Facts

Organization Name

Enigma Vault

Company Location

United States

Company Website

www.enigmavault.io

Categories and Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Categories and Features

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Cloud Storage

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

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