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What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

What is Falcon Data Protection?

Presenting the first all-encompassing platform for data protection in the industry, which functions through a singular console and employs a unified agent. Experience rapid and effortless deployment at scale with our efficient, lightweight agent, enabling deployment across thousands of endpoints in just hours. Obtain immediate visibility into data movements with minimal configuration, allowing for the effective identification of both known and unknown risks. Easily define accurate data classifications using content patterns and a variety of web sources to bolster your detection of possible data theft. Ensure dependable detection and prevention of sensitive data transfers by integrating content and contextual information across endpoints, user identities, data types, and egress channels. Sustain compliance and maintain stringent security controls with minimal setup, effectively averting the leakage of critical PCI, PHI, and PII data. Furthermore, simulate different “what-if” scenarios to confidently implement ‘block’ rules that prevent data theft while ensuring a smooth experience for end-users and keeping their productivity intact. This comprehensive strategy not only enhances data security but also cultivates an atmosphere of trust and efficiency, empowering organizations to thrive while safeguarding their most valuable information. With this innovative platform, users can take control of their data protection needs like never before.

Media

Media

Integrations Supported

CrowdStrike Falcon

Integrations Supported

CrowdStrike Falcon

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99.99 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Company Facts

Organization Name

CrowdStrike

Date Founded

2011

Company Location

United States

Company Website

www.crowdstrike.com/platform/data-protection/

Categories and Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

Categories and Features

Data Security

Alerts / Notifications
Antivirus/Malware Detection
At-Risk Analysis
Audits
Data Center Security
Data Classification
Data Discovery
Data Loss Prevention
Data Masking
Data-Centric Security
Database Security
Encryption
Identity / Access Management
Logging / Reporting
Mobile Data Security
Monitor Abnormalities
Policy Management
Secure Data Transport
Sensitive Data Compliance

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