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What is Interactive Wayfinding?

Implementing digital signage and wayfinding kiosks across your venues can greatly boost your commitment to customer satisfaction. As a proud member of the Intel® IoT Solutions Alliance, 22MILES provides state-of-the-art technology that enhances the overall experience for your guests. Our wayfinding software is specifically crafted to tackle the difficulties that visitors encounter while navigating your premises, guaranteeing a seamless and pleasant journey. Furthermore, our wayfinding solutions keep guests informed with up-to-date news, highlight local businesses and amenities, and supply essential traffic and weather updates. To further enrich any experience, we offer a realistic 3D design that features options like Fly Over, Stacked View, multi-floor navigation, 360-degree directional controls, and the ability to adjust screen orientation. With an intelligent built-in wayfinding algorithm, our system auto-generates directions that prioritize the shortest paths and optimal accessibility, making navigation simple for all visitors. This cutting-edge strategy not only boosts visitor engagement but also cultivates a friendly atmosphere that encourages guests to return time and again. Ultimately, investing in such technology reflects a dedication to enhancing guest experiences in innovative ways.

What is ACF Technologies?

ACF Technologies is dedicated to enhancing customer interactions through advanced solutions tailored for managing appointments, events, and queues. Our flagship platform, Q-Flow, empowers businesses to efficiently manage and improve customer experiences across multiple channels, while simultaneously streamlining their internal processes. With over twenty years of experience, ACF employs a comprehensive four-step approach that includes a deep dive into understanding business objectives, developing tailored solutions, meticulously crafting them with Agile-certified professionals, and assessing their success through detailed data analysis. We cater to a wide array of industries, including government, healthcare, finance, retail, telecommunications, education, and DMVs, with the aim of strengthening the connection between customers and organizations to ensure exceptional interpersonal interactions. Our suite of services includes online appointment scheduling, virtual queuing systems, digital signage, and business process management tools, all of which are specifically designed to significantly enhance the customer experience. Additionally, our dedication to continuous innovation and high standards establishes ACF as a reliable ally in reshaping customer engagement tactics across diverse sectors, ensuring that every interaction is impactful.

Media

Media

Integrations Supported

Integrations Supported

ActiveMQ
Acuant
Buru SFTP Server
Drupal
Google Maps
Google Meet
IBM WebSphere Application Server
Microsoft Teams
Qualtrics XM Platform
SAP CRM
Salesforce
ScriptPro SP Central
Skype
Telerik Test Studio
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
WhatsApp
Worldpay
Zoom

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

22MILES

Date Founded

2007

Company Location

United States

Company Website

www.22miles.com/digital-signage-solutions/interactive-wayfinding/

Company Facts

Organization Name

ACF Technologies

Date Founded

2003

Company Location

United States

Company Website

www.acftechnologies.com

Categories and Features

Digital Signage

Remote Deployment
Remote Display Management
Visual Editor

Digital Wayfinding

Not specified

Categories and Features

Digital Signage

Not specified

Digital Wayfinding

Not specified

Patient Experience

Not specified

Queue Management

Not specified

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