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What is Intergraph Computer-Aided Dispatch?

Intergraph Computer-Aided Dispatch (I/CAD) is a leading software suite specifically crafted for efficient incident management. It offers an extensive array of integrated features, such as call management, dispatching, sophisticated mapping capabilities, smooth communication in the field, detailed data reporting and analysis, along with the potential for application integration. By implementing I/CAD, organizations can greatly enhance the quality and availability of essential information, fostering a cohesive operational overview that aids in making informed decisions during critical incidents. In addition, I/CAD provides the flexibility for organizations to customize applications, user interfaces, business processes, and workflows to meet their specific operational requirements, accommodating a wide range of entities from small agencies to large multi-agency communication hubs. This capability also supports virtual integrations and hub-and-spoke arrangements for agencies sharing systems, thereby ensuring that diverse operational needs are effectively satisfied across various organizational structures. Ultimately, this level of customization empowers organizations to respond more adeptly to the evolving demands of incident management.

What is Catalyst Propulsion?

The Propulsion™ Dispatch Console is recognized as the leading radio dispatch software developed by Catalyst Communications, designed specifically for mission-critical environments with a modern, attractive, and fully adaptable interface optimized for touch-screen interaction, which significantly boosts workflow effectiveness while reducing the chances of errors in complex communication scenarios. This software supports a wide variety of radio systems and protocols, including P25 (CSSI, DFSI), DMR AIS, EDACS, NXDN, LTR, FleetSync, MDC-1200, and 3GPP Mission Critical Push-to-Talk through LTE, leveraging Catalyst’s Radio Control over IP (RCoIP) technology to enhance and broaden dispatch capabilities across IP networks, thus ensuring seamless interoperability among different Land Mobile Radio (LMR) and LTE systems. Furthermore, it boasts advanced operational functionalities such as customizable user interfaces, the ability to activate or deactivate units and issue emergency alerts, capabilities for group, individual, or simultaneous text messaging, alias databases for presenting unit IDs, and detailed call logging with optional audio recording and playback features. This comprehensive suite of tools equips operators with the essential resources necessary to sustain effective communication even in the most demanding situations, ultimately helping to ensure public safety and operational success. In a field where timely and accurate communication can mean the difference between success and failure, the Propulsion™ Dispatch Console stands out as an indispensable asset for any organization involved in critical operations.

Media

Media

Integrations Supported

Code3 Strategist

Integrations Supported

Code3 Strategist

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hexagon AB

Date Founded

1975

Company Location

Sweden

Company Website

hexagon.com/products/intergraph-computer-aided-dispatch

Company Facts

Organization Name

Catalyst Communications Technologies

Date Founded

2011

Company Location

United States

Company Website

catcomtec.com/propulsion/

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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