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What is InterpreXer?

InterpreXerâ„¢ is a robust speech platform that revolutionizes applications into Voice Bots, conforming to the W3C VoiceXML 2.1 standard to facilitate the creation of dynamic voice-driven interfaces, all while integrating seamlessly with automatic speech recognition (ASR) and text-to-speech (TTS) technologies. This adaptable solution can be utilized on conventional hardware or cloud-based virtual machines, providing significant scalability to handle millions of voice bot interactions over the phone. It fully adheres to the VoiceXML 2.1 standards established by the W3C, ensuring top-notch compliance and functionality. Furthermore, users can easily connect applications with any CRM systems or other backend infrastructures through web hooks. The platform supports the triggering of CTI events for major contact center solutions directly from the bot interface, enhancing operational efficiency. Businesses benefit from the capability to connect to a variety of speech recognition and text-to-speech engines dynamically, allowing for responsiveness to evolving customer needs. This system also enables the deployment of thousands of ports in a distributed, high-availability configuration, making scalability and reliability effortlessly attainable. Designed with modern enterprise demands in mind, it ultimately empowers businesses to significantly improve their customer engagement and streamline their service delivery. Additionally, the platform's comprehensive features position it as a vital tool in the ever-changing landscape of customer service technology.

What is GoVivace?

GoVivace has engineered an automatic speech recognition (ASR) system that supports a diverse range of English accents and can be customized for multiple languages, which enhances its usability on a global scale. Furthermore, this ASR technology seamlessly integrates with conventional telephony as well as web and mobile interfaces. It adeptly processes voice commands from devices like computers, tablets, smartphones, and telephones, using a microphone for sound input, which opens the door to numerous applications. The GoVivace ASR engine functions by juxtaposing spoken input against a selection of predefined options, transforming spoken language into written text. This selection of predefined options constitutes the grammar for the system, acting as the essential connection between the user and the processing framework. Notably, GoVivace's cutting-edge speech recognition technology operates efficiently with minimal grammatical input, while still being capable of managing extensive grammars for more complex applications, highlighting its versatility and effectiveness. Such remarkable adaptability ensures its relevance across various sectors and user requirements, significantly enhancing its attractiveness in the marketplace. As a result, the potential for innovation and development within this field continues to expand.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phonologies

Date Founded

2001

Company Location

India

Company Website

phonologies.com/interprexer/

Company Facts

Organization Name

GoVivace

Date Founded

2009

Company Location

United States

Company Website

www.govivace.com

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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