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What is InvGate Service Management?

InvGate Service Management serves as a robust solution for asset management and help desk operations, designed to enhance IT service delivery and support. With its user-friendly and intuitive interface, it stands out as a top choice for organizations. The platform provides a comprehensive solution for multiple departments, allowing for efficient service fulfillment alongside unified asset management features. This integration ensures that asset requests and service requests are handled seamlessly. Additionally, InvGate Service Management boasts a graphical workflow builder that utilizes a drag-and-drop functionality for ease of use. Users can also enjoy fully customizable dashboards that require no coding, making it accessible for all team members. Overall, InvGate Service Management not only simplifies IT processes but also empowers teams to tailor their workflows effectively.

What is Accent Software?

Accent Financials offers an extensive array of financial modules tailored to provide crucial functionalities for enterprises operating in various locations and sectors, making them an ideal choice for organizations that require personalized solutions instead of generic options that may fall short of their unique requirements. Moreover, the consultancy, support, training, and development services are provided straight from the creators of the software, allowing clients to benefit from expert guidance without dealing with a convoluted network of dealers who might not have direct access to the software's source code or a comprehensive understanding of the systems. This direct engagement ensures that businesses can maximize the software's capabilities efficiently, leading to improved financial management across their operations. By prioritizing direct support from the developers, Accent Financials empowers organizations to adapt the software to their specific operational needs seamlessly.

Media

Media

Integrations Supported

Gmail
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Zapier

Integrations Supported

Gmail
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InvGate

Date Founded

2004

Company Location

United States

Company Website

www.invgate.com

Company Facts

Organization Name

Accent Software

Date Founded

1995

Company Location

United Kingdom

Company Website

accentsoftware.co.uk

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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