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What is Invenna?

The volume of data linked to your organization is growing at an unparalleled speed. Unfortunately, this rapid increase is also leading to greater data fragmentation. To gain a holistic and up-to-date insight into your customers, it is crucial to merge all information and make it readily available, which poses a considerable challenge. As organizations accumulate extensive information over time, they often end up with disorganized data sets that can be challenging to manage or even locate. Invenna's Customer Data Platform adeptly breaks down these data silos, giving you control over both incoming and outgoing data streams. With a proficient team of analysts, data engineers, data scientists, and consultants, Invenna possesses a wealth of experience in handling customer insights across multiple sectors. Through Invenna Engage, you can seamlessly connect with your customers through both digital and traditional channels, simplifying campaign creation significantly. By leveraging triggers or events, you can respond to the unique requirements of each customer in real-time, thereby boosting engagement and satisfaction. Adopting this integrated strategy not only optimizes your operations but also enhances the overall experience your customers have with your brand. This commitment to a unified data approach is vital for staying competitive in today's data-driven landscape.

What is DataEQ?

BrandsEye empowers businesses to boost their revenue, enhance cost efficiency, and mitigate risks by gaining insights into customer experiences. By leveraging a blend of crowd-sourcing and artificial intelligence, we convert unstructured customer feedback into precise, actionable intelligence. The BrandsEye Crowd, consisting of human contributors, plays a crucial role in pinpointing the factors influencing customer sentiment. This capability not only facilitates informed strategic decisions but also enables effective operational responses. Ultimately, BrandsEye helps organizations stay ahead of market trends and customer expectations.

Media

Media

Integrations Supported

CanopyDeploy

Integrations Supported

API Availability

API Availability

Pricing Information

€2,500 per month

Pricing Information

On request

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Invenna

Date Founded

2021

Company Location

Netherlands

Company Website

invenna.nl/en/platform/features

Company Facts

Organization Name

DataEQ (formerly BrandsEye)

Date Founded

2007

Company Location

United Kingdom

Company Website

www.dataeq.com

Categories and Features

AML

Not specified

Categories and Features

AI Review Management

Not specified

Business Intelligence

Ad Hoc Reports
Benchmarking
Dashboard
Data Analysis
Performance Metrics
Predictive Analytics
Trend / Problem Indicators
Visual Analytics

Data Analysis

Not specified

Data Discovery

Not specified

Data Mining

Not specified

Reputation Management

Campaign Management
Response Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Sentiment Analysis

Not specified

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