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What is Involvio?

Involvio is an innovative platform designed to significantly enhance the student experience within higher education institutions. Utilized by colleges and universities globally, it aims to provide a comprehensive campus experience that fosters greater student engagement and improves retention rates. With its diverse range of products, Involvio equips campus teams with essential analytics and tools that cater to various needs across the institution. The platform facilitates the onboarding of new students, promotes engagement through a personalized campus application, and offers solutions for automating attendance tracking on a large scale. Involvio also adapts to hybrid and remote learning environments, empowering campuses to deliver resources effectively, cultivate a sense of community, and encourage active participation regardless of students' locations. Ultimately, Involvio not only enhances the overall student experience but also provides continuous support throughout the entire educational journey, from the initial orientation phase all the way to graduation and beyond, ensuring a seamless transition and lasting connections.

What is BlackBeltHelp?

OneStop stands out as a premier customer support platform for higher education, leveraging artificial intelligence to enhance student success through a SaaS model. Currently, it serves more than 200 institutions and has a reach of over 6,000,000 students. In collaboration with colleges and universities, BlackBeltHelp aims to deliver an exceptional customer experience similar to that of Amazon, focusing on student retention and boosting enrollment figures. Additionally, BlackBeltHelp extends its services to school districts and healthcare providers, ensuring a wide array of support options. By consolidating essential information to meet various student needs in a single location, the platform simplifies the help desk interaction process. With technology at its core, it offers personalized support around the clock, fostering success for both students and institutions alike. Moreover, the implementation of conversational AI can significantly enhance the self-service experience, providing necessary assistance to students while also benefiting the institution. To further engage students, a targeted SMS campaign can effectively communicate vital information and encourage proactive actions from them. Ultimately, these innovative strategies contribute to a comprehensive support ecosystem that prioritizes student success.

Media

Media

Integrations Supported

Cisco Webex

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Contact Involvio for pricing details

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Involvio

Company Location

United States

Company Website

involvio.com

Company Facts

Organization Name

BlackBeltHelp

Date Founded

2012

Company Location

United States

Company Website

www.blackbelthelp.com

Categories and Features

Higher Education

Student Portal

Student Engagement Platform

Communication Tools
Community Management
Higher Education
Mobile App
Orientation Management
Polls / Voting
Student Group Management

Categories and Features

Artificial Intelligence

Chatbot
Process/Workflow Automation

Chatbot

Not specified

Help Desk

Real-time Chat

Higher Education

Admissions Management
Financial Aid Management

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