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Ratings and Reviews 0 Ratings
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DialedInDialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerIDâ„¢, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.
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What is Acyclica?
The Acyclica smart city platform offers vital information and insights that help in understanding traffic congestion. By transforming large volumes of data into actionable insights, Acyclica empowers agencies to assess travel times, traffic patterns, and levels of congestion with precision. It features user-friendly origin-destination analysis and real-time visualizations of congestion, providing a comprehensive overview of mobility trends. Additionally, a wide range of automated reporting tools, an easy-to-navigate interface, and robust APIs ensure that critical data is available whenever needed. By incorporating information from various infrastructure sources and collaborations, Acyclica skillfully integrates data concerning human mobility. This modern user experience, paired with its automated reporting functions, assures that users can quickly access essential information. Furthermore, Acyclica’s innovative data fusion strategies enable agencies to make well-informed decisions to enhance traffic management and improve overall urban mobility. Such capabilities underscore the platform's commitment to advancing smart city infrastructure.
Integrations Supported
FLIR CITY
FLIR FLUX
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Extrasys
Company Location
Italy
Company Website
www.iotsnap.it/en/
Company Facts
Organization Name
Teledyne FLIR
Date Founded
1978
Company Location
United States
Company Website
www.flir.com/products/acyclica/
Categories and Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization