Iperius Remote Reviews & Ratings

Iperius Remote

4.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Iperius Remote?

Iperius Remote offers versatile remote desktop software designed for support, access, and online meetings across multiple platforms, including Mac, Windows, Android, and iOS. This software guarantees quick and secure connections that cater to both IT professionals and individual users alike, allowing seamless connections between different devices and computers with remarkable stability. With Iperius Remote, users can effortlessly connect over the internet, enabling a comprehensive remote desktop experience. The remote control feature allows for rapid and straightforward access to any computer, enabling users to work as if they were physically present, complete with file transfers and chat functionalities. Furthermore, the software supports unattended access by allowing users to set it up as a service, maintaining a list of customer computers for easy assistance whenever needed. Iperius Remote prioritizes security, employing end-to-end encryption to adhere to HIPAA and GDPR standards, ensuring that user data remains protected at all times. Moreover, it boasts advanced video transmission technology that can achieve frame rates of up to 60 FPS, ensuring smooth and efficient communication during remote sessions. This combination of features makes Iperius Remote a powerful tool for anyone requiring reliable remote access solutions.

What is Instant Housecall?

Customers can easily start a tech support session by either downloading a small application or clicking an icon on their desktop, which removes the necessity for prior installation. This setup grants you immediate access to their computer. After the remote support session is completed, future access can only occur with their explicit consent, which ensures that clients feel secure and valued. In case you are not available, customers can designate a 12-hour timeframe during which you can connect while their computer is left unattended. Moreover, you can receive notifications via text when a customer is prepared for help. By selecting a client from a list, you can connect to their computer any time, as long as you have obtained one-time permission for unattended access, facilitating repeated assistance as needed. Additionally, clients have the ability to leave messages, request to connect with another team member, or even set up an automatic connection when you log in. This allows you to view and control your customer's computer as if you were physically present, thus offering a smooth and effective support experience. Such a level of convenience and adaptability greatly improves the productivity of your tech support services, making it easier for both you and your clients. Ultimately, this system not only enhances user satisfaction but also streamlines operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

8,39€/month
Free Version
Free Trial Offered?

Pricing Information

$29 per user per month
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Enter

Date Founded

1997

Company Location

Italy

Company Website

www.iperiusremote.com

Company Facts

Organization Name

Instant Housecall

Date Founded

2005

Company Location

Canada

Company Website

www.instanthousecall.com

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

Categories and Features

Remote Desktop

Not specified

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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