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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
What is Ipsotek?
As a leading expert in Scenario-Based Video Analytics and Artificial Intelligence (AI), we take great pride in providing outstanding solutions that leverage our vast experience and a customer-focused approach. Our unique methodology not only guarantees proven results but also emphasizes working closely with end-users to develop creative solutions to real-world problems. Our global team of Video Analytics and AI experts is committed to delivering comprehensive assistance throughout all stages of your project, from the initial design to the final implementation. Ipsotek offers a diverse range of intrusion detection tools aimed at securing various sectors within your facility's perimeter. Our suite of solutions includes reliable and well-tested features such as abandoned object detection, alerts for wrong-direction movement, measures to prevent tailgating, and detection of loitering, all of which can be tailored to meet unique site needs. Additionally, Ipsotek holds certifications from government bodies for sterile zone monitoring and can function as a standalone system for effective perimeter security, ensuring the safety and security of your facility at all times. With our unwavering commitment to innovation and collaboration, we strive to continuously improve the protective measures available to our clients, ultimately fostering a safer environment for everyone involved. Our goal is not just to meet current security standards but to set new benchmarks in the industry.
What is IntrusionTrace?
Honeywell's IntrusionTrace application offers sophisticated intrusion detection through cutting-edge video analytics designed for year-round outdoor surveillance. By processing an extensive array of video footage under different weather conditions, seasons, and times of day, it maintains low rates of false alarms while providing reliable detection accuracy. The system's intuitive setup allows users to easily define “regions of interest,” making it versatile for different applications. Whether overseeing a personal backyard, regulating access at a remote location, or creating a virtual perimeter around a warehouse, IntrusionTrace delivers critical performance where it's needed most. Furthermore, the application is now compatible with both server infrastructures and edge devices, broadening its usability. Supporting up to 32 channels on ADPRO® devices and 8 channels on HeiTel devices, it amplifies the already formidable capabilities related to recording, transmission, alarm management, and flexible licensing. This comprehensive approach ensures that users can seamlessly tailor its features to meet their unique security requirements effectively. With its adaptable design, IntrusionTrace stands out as a leading solution in the realm of surveillance technology.
Integrations Supported
Switch Automation
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ipsotek
Date Founded
2001
Company Location
United Kingdom
Company Website
www.ipsotek.com
Company Facts
Organization Name
Honeywell
Date Founded
1906
Company Location
United States
Company Website
www.security.honeywell.com/product-repository/intrusiontrace