Ireckonu vs. Experience Hotel

Ireckonu enhances the connections you make with your guests, guaranteeing that every engagement is seamless and memorable, from the initial moments before check-in to the time after they have checked out. This is why our intricately designed interconnected ecosystem is set up to manage your operations and systems while empowering your staff, allowing you to customize experiences that align with the unique preferences of each guest in every room. With tools that include guest profiling, analytics, and immediate support for hotel personnel, our ecosystem centers around the CORE, providing truly distinctive experiences tailored for your guests. The CORE middleware achieves a smooth integration of your systems as you embrace new technologies, fostering an environment that collaborates efficiently to not only meet but surpass your guests' expectations. By gaining profound insights into what motivates your guests, you can ensure they choose to return for future stays. Furthermore, our strong integration with Auth0 has enabled us to separate identity management from a guest’s profile, which allows hoteliers to incorporate single sign-on (SSO) and multi-factor authentication, thereby enhancing security while simplifying access for guests. Consequently, this leads to significant improvements in both the guest experience and operational productivity, making the overall hospitality process much more effective and enjoyable for everyone involved. Ultimately, we strive to create an environment where both guests and staff can thrive, ensuring that every stay is memorable.

A growing number of emails are being read on smartphones, while many reservations are finalized on desktop computers, leading to difficulties in accurately assessing the revenue from your email marketing strategies. Fortunately, our state-of-the-art tracking system enables precise monitoring of all bookings generated by your email campaigns, capturing them whether they happen instantly or after a few days and accounting for various devices like tablets or computers. Alarmingly, research indicates that approximately 30% to 40% of travelers fail to report their concerns to your front desk, which can result in a lack of satisfaction and potentially negative online reviews. To combat this issue, we provide a robust database that centralizes individual guest information, making sure that all pertinent details are organized in one location. Furthermore, we implement unique identifiers such as email addresses, phone numbers, and passport numbers to effectively reduce duplicate records. This method not only enhances your insight into guest experiences but also significantly bolsters your capacity to address their needs promptly and efficiently. By streamlining the process of managing guest data, you can foster better relationships with your patrons and improve overall satisfaction rates.