Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ServoDesk Reviews & Ratings
    20 Ratings
    Company Website
  • Moxo Reviews & Ratings
    194 Ratings
    Company Website
  • Serviceaide Reviews & Ratings
    139 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    211 Ratings
    Company Website
  • Onspring Reviews & Ratings
    169 Ratings
    Company Website
  • eBuyerAssist Reviews & Ratings
    112 Ratings
    Company Website
  • Logility Reviews & Ratings
    370 Ratings
    Company Website
  • Jesta Vision Suite Reviews & Ratings
    24 Ratings
    Company Website
  • Intelex Reviews & Ratings
    128 Ratings
    Company Website
  • Order.co Reviews & Ratings
    153 Ratings
    Company Website

What is Isotask?

Comprehensive solutions can enhance the efficiency of your organization significantly. After struggling to identify suitable software for Isogent, we took the initiative to develop our own tool. Isotask is a versatile and user-friendly platform designed to fulfill a wide array of organizational requirements. Among its features are a service desk, CRM, client management, vendor management, and people management capabilities. Additionally, Isotask offers numerous other functionalities to support diverse business operations. This all-in-one solution aims to empower teams and improve workflow across various departments.

What is IBM Control Desk?

Discover intuitive self-service options, automated management solutions, and integrated service desk features that follow industry standards. As the challenges of overseeing multi-vendor and multicloud setups grow more intricate, IBM Control Desk provides vital IT service management (ITSM) capabilities designed to enhance support for users and infrastructure alike. Through the implementation of self-service and automation, it not only reduces operational costs but also boosts user satisfaction by leveraging its service desk functions grounded in recognized best practices. Users are empowered to choose from a Service Catalog and an Enterprise App Store, enabling them to install approved software and access services directly on their devices without requiring IT support. Furthermore, IT specialists benefit from process automation built on best practices, collaborative knowledge sharing, and effective problem management, all while maintaining oversight on assets, configurations, and changes. This comprehensive approach supports the effective management of IT services and operations in harmony with broader business objectives and promises, ultimately contributing to a more agile and effective IT landscape. With such capabilities, organizations can respond swiftly to the evolving needs of their users while maintaining control over their IT environment.

Media

No images available

Media

Integrations Supported

IBM Cloud Pak for Applications
IBM Cloud Pak for Data
IBM Cloud Pak for Integration
IBM Cloud Pak for Network Automation

Integrations Supported

IBM Cloud Pak for Applications
IBM Cloud Pak for Data
IBM Cloud Pak for Integration
IBM Cloud Pak for Network Automation

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Isogent

Date Founded

2010

Company Location

United States

Company Website

www.isogent.com/solutions/isotask

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/it-service-management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Categories and Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Popular Alternatives

Popular Alternatives

C2 ITSM Reviews & Ratings

C2 ITSM

C2 Innovations, a Sherweb company
Mint Service Desk Reviews & Ratings

Mint Service Desk

OPGK Software
Mint Service Desk Reviews & Ratings

Mint Service Desk

OPGK Software