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What is Ivans eServicing?

Handling inquiries about retail agent policies, billing, claims, and payments often demands significant dedication, particularly in larger organizations. Ivans eServicingâ„¢ optimizes these workflows, removing the need for manual processing of individual requests. Furthermore, retail agents gain instant access to answers directly within their management systems, which simplifies their responsibilities considerably. Our mission is to promote automation for all stakeholders, and Ivans eServicing creates a seamless link to the customer self-service platforms used by retail agents. This method greatly cuts down on the time spent on administrative tasks, which is essential as agents tend to favor MGAs that enhance their workflow efficiency. By providing quick access to critical information regarding policies, billing, claims, and payments, retail agents can stay focused within their systems without interruptions. Since the process of paying for insurance is rarely enjoyable, it is crucial to make it as simple as possible. Additionally, allowing insured customers to pay their premiums directly through the self-service portal of their retail agent not only improves convenience but also promotes a more efficient experience overall. This comprehensive approach ultimately fosters a more productive relationship between agents and their clients, leading to enhanced satisfaction and loyalty.

What is Bevaya?

Bevaya is an insurance-focused AI agent platform designed to automate document-heavy workflows across underwriting, claims, and policy servicing. The system sits on top of existing insurance software and uses specialized agents to interpret documents, extract data, analyze information, recommend actions, and push results into operational systems. Underwriting capabilities include submission intake, loss run processing, policy comparisons, and automated extraction from ACORD forms, supplemental applications, and other submission documents. Claims capabilities include FNOL and FROI setup, claim indexing, document routing, summaries, and preparation of materials such as legal demands and medical bills for adjusters. Policy servicing workflows can automate certificate of insurance generation, endorsements, premium audits, policy verification, and other recurring service requests. Bevaya also provides document intelligence for classifying and structuring unstructured insurance content before it moves into downstream workflows. Its AI is powered by InsurGPT, which the company says has been trained on more than 300 million insurance documents and deployed across more than 120 production workflows. Human-in-the-loop controls allow insurance teams to review decisions, exceptions, and recommendations before sensitive actions are finalized. Grounded explainability and responsible AI features are designed to help organizations understand how outputs were produced and maintain governance over automated processes. Workflow Canvas, integrations, implementation services, and an AI agent library help teams configure and deploy use cases without replacing their existing core platforms. Bevaya is designed for insurers, brokers, and TPAs that want to use AI agents to reduce manual work, increase processing speed, improve consistency, and modernize insurance operations.

Media

Media

Integrations Supported

Guidewire
Guidewire ClaimCenter

Integrations Supported

Guidewire
Guidewire ClaimCenter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ivans

Date Founded

1983

Company Location

United States

Company Website

www.ivans.com/for-mgas/products/ivans-eservicing/

Company Facts

Organization Name

Bevaya

Date Founded

2018

Company Location

United States

Company Website

www.bevaya.ai/

Categories and Features

Categories and Features

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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