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What is Ivanti Autonomous Endpoint Management?

Ivanti Autonomous Endpoint Management is an AI-powered endpoint management solution designed to help IT and security teams automate device operations, reduce security exposure, and improve digital employee experiences. The platform uses trusted endpoint data, governed automation, and autonomous remediation to support proactive management across enterprise device environments. Continuous asset discovery identifies managed, unmanaged, and shadow IT devices, providing visibility into endpoints that might otherwise remain outside traditional management systems. Device inventory capabilities maintain information about configurations, ownership, installed software, application versions, usage, and security exposures. Multi-OS endpoint management tools support device enrollment, operating system provisioning, application deployment, and self-service software delivery. Risk-based patch management helps teams prioritize vulnerabilities based on exposure and organizational risk appetite, automate patching activities, and verify remediation results. Autonomous remediation uses AI-powered workflows, bots, and self-healing actions to identify endpoint problems, perform troubleshooting, and resolve routine issues with reduced manual intervention. Remote support capabilities allow technicians to execute scripts, reboot devices, initiate device actions, and remotely control endpoints when direct assistance is required. Fleet remediation and bulk action tools enable administrators to apply fixes, enforce changes, and perform operational tasks across multiple devices simultaneously. Digital experience monitoring and endpoint analytics help organizations track device health, identify performance problems, measure employee experience, and detect issues before they create widespread disruption.

What is GenticFlow?

GenticFlow operates as an all-encompassing platform designed for IT support and endpoint management, specifically catering to internal IT departments and managed service providers. This adaptable solution encompasses a wide range of features such as monitoring endpoints, updating operating systems, managing application inventories, overseeing Microsoft 365, providing user support, facilitating ticketing, and offering investigative and technician resources all within a unified workspace. IT teams can effectively manage tasks initiated by user requests, alerts from monitoring systems, or existing tickets, allowing them to evaluate endpoint data and recommended actions prior to implementing approved solutions or leveraging remote control, terminal access, and file transfer functionalities. Technicians are equipped to verify outcomes and log their activities along with results in support documentation. GenticFlow includes an integrated ticketing system and seamlessly connects to compatible PSA and service desk tools, as well as providing resources for identity management, security, cloud services, and networking. Additionally, the platform offers native mobile applications for both iOS and Android, enabling efficient ticket management and endpoint oversight on the go. The service is cloud-based under the Smart option, while the Hero version incorporates workflow automation, API and MCP access, and a self-hosted alternative that is suitable for organizations managing at least 500 endpoints. With its diverse range of functionalities, GenticFlow not only meets the varied requirements of IT teams but also significantly boosts their capacity to operate efficiently and effectively in their environments. By streamlining processes and centralizing management tools, it empowers teams to focus on strategic initiatives rather than getting bogged down in day-to-day operational tasks.

Media

Media

Integrations Supported

Ivanti
Ivanti Connect Secure
Ivanti ITSM
Ivanti Neurons for IIoT
Ivanti Neurons for Secure Access
Ivanti Policy Secure
Ivanti Velocity
Ivanti vADC

Integrations Supported

Autotask PSA
Freshdesk
Freshservice
Google Workspace
HaloPSA
Jira Service Management
Microsoft Entra ID
Model Context Protocol (MCP)
SentinelOne Singularity
ServiceNow
TOPdesk
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/autonomous-endpoint-management

Company Facts

Organization Name

GenticFlow Ltd.

Date Founded

2025

Company Location

Ireland

Company Website

www.genticflow.com

Categories and Features

Endpoint Management

Not specified

RMM

Not specified

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