HCL BigFix AEX Reviews & Ratings

HCL BigFix AEX

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

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What is Ivanti Autonomous Endpoint Management?

Ivanti Autonomous Endpoint Management is an AI-powered endpoint management solution designed to help IT and security teams automate device operations, reduce security exposure, and improve digital employee experiences. The platform uses trusted endpoint data, governed automation, and autonomous remediation to support proactive management across enterprise device environments. Continuous asset discovery identifies managed, unmanaged, and shadow IT devices, providing visibility into endpoints that might otherwise remain outside traditional management systems. Device inventory capabilities maintain information about configurations, ownership, installed software, application versions, usage, and security exposures. Multi-OS endpoint management tools support device enrollment, operating system provisioning, application deployment, and self-service software delivery. Risk-based patch management helps teams prioritize vulnerabilities based on exposure and organizational risk appetite, automate patching activities, and verify remediation results. Autonomous remediation uses AI-powered workflows, bots, and self-healing actions to identify endpoint problems, perform troubleshooting, and resolve routine issues with reduced manual intervention. Remote support capabilities allow technicians to execute scripts, reboot devices, initiate device actions, and remotely control endpoints when direct assistance is required. Fleet remediation and bulk action tools enable administrators to apply fixes, enforce changes, and perform operational tasks across multiple devices simultaneously. Digital experience monitoring and endpoint analytics help organizations track device health, identify performance problems, measure employee experience, and detect issues before they create widespread disruption.

What is HCL BigFix AEX?

HCL BigFix AEX is an innovative solution powered by GenAI, aimed at transforming the landscape of enterprise service operations. This platform offers smart self-service assistance, comprehends employee inquiries, and persistently improves its responses to elevate the user experience. By leveraging its intelligent capabilities, businesses can provide outstanding support experiences, optimize their operations, and significantly enhance efficiency and productivity across the board. Ultimately, this advanced solution fosters a more responsive and effective work environment.

Media

Media

Integrations Supported

Ivanti Policy Secure
Ivanti Velocity
Ivanti vADC

Integrations Supported

AutoSys Workload Automation
Condeco
Google Chat
HCL BigFix Service Management
HCL IntelliOps Event Management
Kibana
LayerX
Microsoft Teams
MuleSoft RPA
Nanoheal
Nexthink
SAP SuccessFactors
SolarWinds Log Analyzer
SysTrack
Twilio

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Ivanti

Date Founded

2017

Company Location

United States

Company Website

www.ivanti.com/autonomous-endpoint-management

Company Facts

Organization Name

HCL Software

Company Location

United States

Company Website

www.hcl-software.com/bigfix/aex

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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