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What is Jeenie?

Jeenie offers a groundbreaking interpreting platform that enables users to connect with a certified interpreter through video or audio calls in mere seconds, providing on-demand language assistance that is available anytime and anywhere. Our approach to interpreting redefines the experience by integrating cutting-edge technology with a focus on human-centered design, resulting in a highly adaptable and easy-to-use solution. The platform is HIPAA-compliant and can be accessed seamlessly via smartphones, tablets, computers, or even traditional landlines. Moreover, users can invite a Jeenie interpreter to participate in their telehealth services, facilitating communication among multiple participants in both video and audio formats while ensuring the interpreter is fully engaged in the dialogue. With Jeenie, healthcare providers gain access to comprehensive support, enhancing the delivery of assistance precisely when and where it is needed, ultimately improving patient care and fostering better communication. This innovative approach not only streamlines the interpreting process but also bridges language barriers, making healthcare more inclusive for everyone involved.

What is IMP (Interpretation Management Platform)?

The Interpretation Management Platform (IMP) is a sophisticated software solution tailored for interpreting agencies, originating from the Frederick Interpreting Agency, a Deaf-owned organization based in Maryland. This platform oversees the entire process from the initial request to the final payment, equipped with a scheduler that detects conflicts and manages recurring appointments, job broadcasting that organizes interpreters based on language proficiency, certification, geographical location, and availability, as well as tailored rate cards for each account that detail rules for urgent requests and after-hours services. Additionally, it features batch invoicing that can integrate with QuickBooks or be processed via Stripe, while also allowing for meticulous tracking of interpreter payments. To address the diverse needs of administrators, interpreters, and clients, three distinct portals are provided. Interpreters can accept job assignments, control their availability, and easily access the system through their mobile devices, whereas clients have the ability to request interpreters, view invoices, and make payments online. The platform also includes integrated services for Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), along with a live AI Translator that supports more than 25 languages, enhancing its functionality. Moreover, the Premium tier further elevates the user experience by offering an AI-driven phone receptionist, efficient AI intake from various documents, and specialized AI customer support, solidifying its role as a comprehensive solution for interpreting agencies. This combination of features ensures that all parties involved benefit from a seamless and efficient interpreting service.

Media

Media

No images available

Integrations Supported

Google Meet
Microsoft Teams
Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

$2 per minute

Pricing Information

$199
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Jeenie

Date Founded

2018

Company Location

United States

Company Website

jeenie.com

Company Facts

Organization Name

Frederick Interpreting Agency

Date Founded

2026

Company Location

United States

Company Website

www.interpretationmanagement.com

Categories and Features

Categories and Features

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