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What is Jepto?

To effectively monitor performance, streamline processes, and derive valuable insights, it's essential to unify your channels and teams. Jepto consolidates marketing data from various sources into a single platform, allowing you to keep an eye on KPIs, identify anomalies, manage your budget, and extract insights efficiently. Instead of logging into multiple tools to analyze your marketing performance, you can access everything you need in one place. With reliable predictions about your KPIs, you can anticipate future trends and outcomes. By leveraging the latest Machine Learning algorithms, you can consistently meet your KPI targets. While many Key Performance Indicators (KPI) are typically assessed at the end of a defined period, Jepto simplifies the process of tracking and forecasting them. Rather than waiting until the month's conclusion to discover whether you've met your targets, proactive insights can help you stay ahead. Remember, predictions alone do not guarantee success; it's the implementation of those insights that drives results. Embrace the power of data to enhance your marketing strategy continually.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

Zapier
Slack

Integrations Supported

Zapier
AgencyAnalytics
Axis LMS
Covetrus Pulse
Curve Hero
DaySmart Appointments
HomeGauge
Kajabi
Keap
MOGO Cloud Dental Software
QuickBooks Online
Roghnu
Square POS
SuperSalon
SurveyMonkey
Voyager
WinOMS
X (Twitter)
storEDGE

API Availability

Has API

API Availability

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jepto

Date Founded

2019

Company Location

Australia

Company Website

www.jepto.com

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Advertising Agency

Campaign Management

Digital Analytics

Not specified

Local SEO

Not specified

Marketing Analytics

Campaign Management
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Predictive Analytics

AI / Machine Learning
Modeling & Simulation
Sentiment Analysis

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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