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What is JiJi Self Service Password Reset?

JiJi Self Service Password Reset gives users the ability to securely and independently change their Active Directory passwords without requiring help desk support. This cutting-edge solution allows individuals to undertake a variety of tasks, including resetting passwords, unlocking their accounts, and updating their Active Directory information, all while maintaining a high level of security. By enabling users to directly manage their AD accounts from their devices, even when not connected to the domain, JiJi Self Service Password Reset greatly minimizes downtime for end-users. For example, if you find yourself on vacation with an expired laptop password, this tool can help you reset your AD cached password and authenticate yourself simply with an internet connection. Additionally, if you would like to explore more about how to reset cached domain passwords in an offline setting, feel free to contact support@jijtechnologies.com for further assistance. This capability not only ensures that users have control over their account management but also significantly enhances both security and user convenience. Ultimately, JiJi Self Service Password Reset represents a vital innovation in password management, catering to the needs of modern users who value autonomy and efficiency.

What is Dameware Remote Support?

Remote IT management software enables the remote control of computers running Windows, Mac OS X, and Linux operating systems. This capability facilitates efficient support for large numbers of users while remaining at your workstation. Dameware offers a comprehensive solution that combines remote desktop access with the ability to administer Windows tasks, all managed through a unified central interface. This integration streamlines operations and enhances productivity for IT professionals.

Media

Media

Integrations Supported

SolarWinds Service Desk
SolarWinds Web Help Desk

Integrations Supported

SolarWinds Service Desk
SolarWinds Web Help Desk

API Availability

Has API

API Availability

Has API

Pricing Information

$1.99/year/user
Free Trial Offered?
Free Version

Pricing Information

$407.00/install
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JiJi Technologies

Date Founded

2007

Company Location

India

Company Website

www.jijitechnologies.com

Company Facts

Organization Name

SolarWinds

Date Founded

2000

Company Location

United States

Company Website

www.solarwinds.com/remote-support-software

Categories and Features

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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