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What is Jumpshare?

Showcase your creations in just moments with a visual flair. Effortlessly disseminate your projects and ideas through links that are generated in an instant. Jumpshare combines file sharing, screenshot capturing, and video recording into one unified platform. Just drag your files to the Jumpshare icon found in the menu bar, and a shareable link will be generated for you to easily copy and share. You can efficiently present your work to clients by previewing over 200 file formats online without any hassle. Save time and reduce misunderstandings by taking sharp screenshots that incorporate annotations and markup for clearer communication of your concepts and concerns. Rather than crafting long explanations, capture your screen as a video or GIF to deliver your message with greater impact. Take advantage of screen recording capabilities along with drawing tools, webcam, and audio features to provide quick assistance to your clients. With Jumpshare seamlessly accessible from your menu bar, sharing your innovative ideas and projects is simpler than ever, significantly enhancing the collaboration experience. Your workflow can become more streamlined as you integrate these functionalities into your daily tasks.

What is GrowthDot Video Reply?

Enhance the customer support experience by using the Video Reply app integrated with Zendesk, which enables you to record and send video responses directly within ticket interactions, transcending standard text communications. Despite its potential, the adoption of video in customer support remains surprisingly minimal among many organizations. Video replies offer a fantastic opportunity to swiftly produce product demonstrations, personally introduce yourself to customers, or highlight effective solutions to their issues. This method not only builds trust but also expedites the ticket resolution process, resulting in greater overall customer satisfaction. With the Video Reply feature, you can easily record videos from within Zendesk tickets or select from a specially curated library available in the app. Leverage video to create informative tutorials that thoroughly explain the necessary steps to resolve customer inquiries effectively. You can also save your recorded videos in the library for convenient future reference. In addition, requesting videos from customers can provide you with valuable insights into their specific concerns and needs. Organizing your video content with tags allows for straightforward retrieval and classification. Moreover, you can personalize video page previews for your recipients, fostering a more engaging and customized communication experience that resonates with customers. This innovative approach not only enhances interactions but also serves to strengthen the overall relationship between support teams and customers.

Media

Media

No images available

Integrations Supported

Nekton.ai
Zendesk

Integrations Supported

Nekton.ai
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

$19 per agent/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jumpshare

Company Location

Pakistan

Company Website

jumpshare.com

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Categories and Features

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